Global Energy Operations Executive - Hybrid & Flexible

SmartestEnergy Business Limited; Ipswich City; Hybrid; AUD 54,000 - 57,000; Full time

Benefits offered by this job

Flexible working

Global opportunities

Job summary

Smartestenergy is seeking an Energy Operations Executive to join our operations team. You will work with colleagues to exceed operational expectations and deliver exceptional customer service across every interaction.

You will support the customer journey from contracting and onboarding to metering, billing and debt management, while developing your skills and advancing your career with Smartestenergy in a dynamic, fast-paced environment.

Qualifications

• Strong organisational and numerical skills are required.
• Excellent attention to detail and strong analytical/problem-solving abilities.
• Clear communication and interpersonal skills are essential.
• Ability to work independently and within a team environment is necessary.
• Flexibility to adapt to changing environments and priorities.

Responsibilities

• The Energy Operations Executive will ensure operational expectations are exceeded and deliver exceptional customer service in every interaction.
• Support the customer journey from contracting and onboarding to metering, billing and debt management.
• Promote change and support customers and the business as needed while working in a fast-paced environment.

Skills

Strong organisational skills

Numerical skills

Attention to detail

Communication and interpersonal skills

Initiative and drive

Independent and team work

Adaptability and flexibility

IT proficiency (Excel/Word/Outlook)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Smartestenergy is seeking an Energy Operations Executive to join our operations team. You will work with colleagues to exceed operational expectations and deliver exceptional customer service across every interaction.

You will support the customer journey from contracting and onboarding to metering, billing and debt management, while developing your skills and advancing your career with Smartestenergy in a dynamic, fast-paced environment.