Global Email & CRM Campaign Architect

Forever New Clothing Pty; Melbourne; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

40% employee discount

Daily subsidised coffee and lunch

Loyalty and birthday leave

Recruitment referral incentives

Wellbeing and sustainability programs

Ongoing learning and developmentOpport

Service awards and recognition Initi?i

Subsidised car parking

Head office in Richmond

Global brand across 5 continents

Job summary

FOREVER US, part of the Forever New family, is seeking an Email & CRM Campaign Specialist to own engaging email and SMS campaigns across international markets. You’ll collaborate with Brand, Ecommerce, Creative and Product teams to unite customer data, personalisation and commercial thinking for high-performing campaigns.

Ideal candidates are hands-on CRM professionals who blend creativity with customer insight and measurable results, working across a global brand and multi-market

Qualifications

• Hands-on CRM specialist with a flair for creativity, customer insight and performance.

Responsibilities

• Plan and deliver email and SMS campaigns across multiple markets.
• Oversee end-to-end campaigns from briefing to deployment and reporting.
• Create targeted customer experiences using lifecycle data and loyalty insights.
• Lead testing and optimisation of content, audiences, offers and timing.

Skills

Email campaigns

SMS campaigns

CRM

Lifecycle marketing

Tools

Salesforce Marketing Cloud

Job description

FOREVER US, part of the Forever New family, is seeking an Email & CRM Campaign Specialist to own engaging email and SMS campaigns across international markets. You’ll collaborate with Brand, Ecommerce, Creative and Product teams to unite customer data, personalisation and commercial thinking for high-performing campaigns.

Ideal candidates are hands-on CRM professionals who blend creativity with customer insight and measurable results, working across a global brand and multi-market