Global 24/7 Network Operations Engineer

TikTok; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

TikTok Networking in Sydney, Australia is seeking a skilled Network Operations Engineer to join our 24/7 global operations team. You will be responsible for incident response, operational stability, and collaboration with global engineers to maintain high availability across backbone, data centers, and cloud edges.

You'll work with TCP/IP, BGP, OSPF/IS-IS, and MPLS, demonstrate ownership under pressure, and communicate fluently in English and Mandarin with international teams and partners.

Qualifications

• Bachelor degree or equivalent in a technical field.
• 2+ years in network operations, support, or engineering.
• Strong understanding of TCP/IP, BGP, OSPF/IS-IS, MPLS.
• Ability to troubleshoot under pressure and own incidents.
• Fluent English and Mandarin communications for global teams.

Responsibilities

• Lead network incident response and ensure operational stability.
• Support 24x7 global network operations across backbone, data centers, and cloud.
• Collaborate with global teams to improve tooling, monitoring, and automation.
• Coordinate with ISPs/vendors and perform post-incident RCA.
• Assist with network maintenance and change activities.

Skills

Network operations

English proficiency

Mandarin proficiency

TCP/IP

BGP

OSPF/IS-IS

MPLS

Ownership & troubleshooting

Global collaboration

Data center networks

Network automation basics

Education

Bachelor's degree in CS/IT/Engineering

Tools

Python

Shell scripting

Job description

TikTok Networking in Sydney, Australia is seeking a skilled Network Operations Engineer to join our 24/7 global operations team. You will be responsible for incident response, operational stability, and collaboration with global engineers to maintain high availability across backbone, data centers, and cloud edges.

You'll work with TCP/IP, BGP, OSPF/IS-IS, and MPLS, demonstrate ownership under pressure, and communicate fluently in English and Mandarin with international teams and partners.