General Manager - Sales + Operations

Davidson; Melbourne; On-site; AUD 94,000 - 189,000; Full time

Benefits offered by this job

Accommodation and company vehicle

Annual leave airfares and medical supp

Relocation and work-permit assistance

Initial three-year contract

Opportunity to lead a growing business

Job summary

Davidson seeks a commercially driven General Manager - Sales + Operations to lead a growing personal-lending business in Port Moresby, Papua New Guinea. This hands-on role oversees 10 branches, 40–50 sales staff and major operational functions, with travel across PNG required and relocation from Australia provided.

You will report to the CEO and work with senior leadership to drive growth, improve performance and build high-performing teams in a diverse environment.

Qualifications

• Experience leading multi-site sales or operational environments.
• Proven track record in revenue growth and performance improvement.
• Ability to develop teams and implement change successfully.

Responsibilities

• Drive sales growth, loan profitability and customer retention.
• Oversee branch operations, call centre, agents, online lending and collections.
• Lead Managers of Operations and National Sales Manager, shaping a high-performance culture.
• Deliver business improvement initiatives and optimize operational efficiency.
• Travel regularly across Papua New Guinea to support teams and improve results.

Skills

Sales leadership

Operations leadership

Strategic planning

Change management

Team development

Job description

Port Moresby, Papua New Guinea

Lead sales growth, operational performance and business improvement for an established personal-lending organisation in Papua New Guinea. Relocation provided from Australia.

Our client is a leading personal-lending provider supporting communities across PNG through its branch network, mobile sales teams and developing online platform.

An exciting opportunity exists for a commercially driven General Manager - Sales + Operations to lead a growing business, improve performance and develop high-performing teams.

Based in Port Moresby, this is a hands-on leadership role overseeing 10 branches, approximately 40-50 sales employees and key operational functions. Regular travel throughout PNG is required.

Reporting to the CEO and working closely with senior leadership, you will:

• Drive sales growth, loan conversions, customer retention and profitability.
• Lead the Manager of Operations and National Sales Manager.
• Oversee branch operations, call centre, agents, online lending and collections.
• Deliver business improvement initiatives and strengthen operational efficiency.
• Establish clear performance targets, reporting and accountability.
• Lead the adoption of new technology and improve sales processes.
• Coach and develop branch leaders, building a high-performance culture.
• Travel regularly across PNG to support teams and improve results.

About you

You will be a commercially astute leader with a strong background in sales and operations.

Ideally, you will bring:

• Leadership experience across multi-site sales or operational environments.
• A record of driving revenue growth and improving performance.
• Experience leading managers, developing teams and implementing change.
• Strong commercial acumen and a hands‑on, solutions‑focused approach.
• The resilience and adaptability to succeed in a culturally diverse environment.
• A genuine willingness to relocate to and live in Papua New Guinea.

Experience in banking, lending or financial services is advantageous, but not essential. High-performing sales and operations executives from other industries are encouraged to apply.

What's on offer

• Accommodation and company vehicle provided.
• Annual leave airfares and medical support.
• Relocation and work‑permit assistance.
• Initial three-year contract with potential for renewal.
• Opportunity to lead a growing business and make a meaningful impact.

We want to hear from you.

If you're an experienced commercial leader seeking an exciting international opportunity, we want to hear from you.