General Manager - Sales + Operations

Davidson

Brisbane

On-site

AUD 113,000 - 226,000

Full time

6 days ago
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Benefits offered by this job

Accommodation and company vehicle
Annual leave airfares and medical 지원
Relocation and work-permit assistance
Initial three-year contract
Growth leadership opportunity

Job summary

Davidson is seeking a commercially driven General Manager - Sales + Operations to lead growth, performance, and teams from Port Moresby, Papua New Guinea. The role oversees 10 branches and 40–50 sales staff with regular travel across PNG, offering relocation from Australia.

You will report to the CEO and work with senior leadership to drive profitability, implement improvements, and adopt new technology to enhance sales processes.

Qualifications

  • Leadership experience across multi-site sales or operational environments.
  • A track record of driving revenue growth and improving performance.
  • Experience leading managers, developing teams and implementing change.
  • Strong commercial acumen and a hands-on, solutions-focused approach.

Responsibilities

  • Drive sales growth, loan conversions, customer retention and profitability.
  • Lead the Manager of Operations and National Sales Manager.
  • Oversee branch operations, call centre, agents, online lending and collections.
  • Deliver business improvement initiatives and strengthen operational efficiency.
  • Establish clear performance targets, reporting and accountability.
  • Lead the adoption of new technology and improve sales processes.
  • Coach and develop branch leaders, building a high-performance culture.
  • Travel regularly across PNG to support teams and improve results.

Skills

Leadership
Sales
Operations management

Job description

Port Moresby, Papua New Guinea

Lead sales growth, operational performance and business improvement for an established personal-lending organisation in Papua New Guinea. Relocation provided from Australia.

Our client is a leading personal-lending provider supporting communities across PNG through its branch network, mobile sales teams and developing online platform.

An exciting opportunity exists for a commercially driven General Manager - Sales + Operations to lead a growing business, improve performance and develop high-performing teams.

Based in Port Moresby, this is a hands-on leadership role overseeing 10 branches, approximately 40-50 sales employees and key operational functions. Regular travel throughout PNG is required.

Reporting to the CEO and working closely with senior leadership, you will:
  • Drive sales growth, loan conversions, customer retention and profitability.
  • Lead the Manager of Operations and National Sales Manager.
  • Oversee branch operations, call centre, agents, online lending and collections.
  • Deliver business improvement initiatives and strengthen operational efficiency.
  • Establish clear performance targets, reporting and accountability.
  • Lead the adoption of new technology and improve sales processes.
  • Coach and develop branch leaders, building a high-performance culture.
  • Travel regularly across PNG to support teams and improve results.
About you

You will be a commercially astute leader with a strong background in sales and operations.

Ideally, you will bring:

  • Leadership experience across multi-site sales or operational environments.
  • A record of driving revenue growth and improving performance.
  • Experience leading managers, developing teams and implementing change.
  • Strong commercial acumen and a hands‑on, solutions‑focused approach.
  • The resilience and adaptability to succeed in a culturally diverse environment.
  • A genuine willingness to relocate to and live in Papua New Guinea.

Experience in banking, lending or financial services is advantageous, but not essential. High-performing sales and operations executives from other industries are encouraged to apply.

What's on offer
  • Accommodation and company vehicle provided.
  • Annual leave airfares and medical support.
  • Relocation and work‑permit assistance.
  • Initial three-year contract with potential for renewal.
  • Opportunity to lead a growing business and make a meaningful impact.
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