General Manager Operations

RGIT Australia; Albury City; On-site; AUD 128,000 - 173,000; Full time

Benefits offered by this job

Salary $150k+ per year

Salary packaging and Car Allowance

Flexible working arrangements

Handover from current General Manager

Ambitious strategy to 2030

Job summary

Intereach is a not-for-profit community organisation operating across rural and regional NSW and Victoria. We seek an experienced executive to lead our Disability, Education and Care, and Family and Mental Health portfolio for twelve months while the General Manager is on parental leave.

The successful candidate will report to the Co-CEO, lead a team of Senior Managers, oversee performance, quality, safety, financial results and people outcomes, sit on the Executive Leadership Team and drive

Qualifications

• Senior operational leadership experience in health, human services, education and care, with accountability for financial and service performance.
• Experience leading teams through significant change, reform or transition with a track record you are proud of.
• Experience establishing a new service, program or site in a licensed, accredited or regulated setting.
• Strong commercial judgement, with discipline to know your numbers early.
• Deep commitment to child safety, participant rights and person-centred practice.
• Track record of identifying, pursuing and securing new service or funding opportunities, including through partnerships.

Responsibilities

• Lead a large portfolio including NDIS Partner in the Community (Local Area Coordination and Early Childhood), early childhood education and care, and family and mental health services.
• Sit on the Executive Leadership Team and contribute to decisions for the whole organisation, not only your portfolio.

Skills

Senior leadership

Change management

Financial performance

People leadership

Education

Bachelor's degree or equivalent in management or health/human services

Job description

Full-time Temporary Senior Managers

Posted 01 Oct 2026

Description

Lead a large, diverse portfolio through a defining year of growth and reform.

Intereach is a not-for-profit community organisation that has worked across rural, regional and remote communities for more than 50 years, throughout the Riverina-Murray region of NSW and the Loddon, Goulburn and Mallee regions of Victoria. We support children, families, older people, carers and people with disability, and our vision is strong, connected communities. We are in the middle of the most ambitious period of growth and change in our history.

We are looking for an experienced operational executive to lead our Disability, Education and Care, and Family and Mental Health portfolio for twelve months while the substantive General Manager is on parental leave.

The year ahead

• Our sector is in the middle of a significant period of reform across disability, family and children's services and the systems that fund them. You will lead through it: holding performance, quality and participant continuity steady while policy settings, funding models and service expectations shift, and leading our people through that change with honesty and care.
• Our first long day care centre is expected to open during your term. You will take an agreed operating model and make it real: approvals, leadership, workforce, enrolments and a centre where child safety is built into the way it runs, whilst securing additional opportunities to expand our services within this sector.
• Our Growth Strategy commits us to diversifying and strengthening our service mix, so we can keep delivering for our communities. You will help us identify, test and pursue the opportunities that genuinely fit our purpose, and bring the operational rigour that turns an opportunity into a service that works.

Our strategic direction is set. What we need is someone who can deliver it exceptionally well, in the months when it becomes real for participants, families and staff.

About the role

Reporting to our Co-CEO and leading a team of Senior Managers, you will be accountable for the performance, quality, safety, financial results and people outcomes of a large and diverse portfolio: NDIS Partner in the Community (Local Area Coordination and Early Childhood), early childhood education and care, and family and mental health services. You will sit on the Executive Leadership Team and contribute to decisions for the whole organisation, not only your portfolio.

What you will bring

• Senior operational leadership experience in health, human services, education and care, or a comparable regulated environment, with genuine accountability for financial and service performance
• Experience leading teams through significant change, reform or transition, handled in a way you are still proud of
• Experience establishing a new service, program or site, ideally in a licensed, accredited or regulated setting
• Strong commercial judgement, and the discipline to know your numbers early rather than late
• A deep commitment to child safety, participant rights and person-centred practice, and the ability to satisfy yourself that services are safe when you cannot see them every day
• A track record of identifying, pursuing and securing new service or funding opportunities, including through partnerships
• Credibility with funders, regulators and community partners, and the ability to build those relationships quickly
• An understanding of what service delivery actually takes in rural, regional and remote communities
• A degree or equivalent in management or a health or human services discipline

What we offer

• A portfolio with real consequence, and the authority to lead it
• An Executive Leadership Team that makes decisions together and supports each other through hard ones
• $150k per annum, plus Salary Packaging and Car Allowance, under the Social, Community, Home Care and Disability Services Industry Award 2010
• Flexible working arrangements and a base negotiable across our footprint
• A thorough handover from the current General Manager before you start
• An organisation with more than 50 years of standing in its communities, and an ambitious strategy to 2030

Company Overview

Intereach is a well-respected community organisation supporting 38 local government areas with over 550 staff and more than 30 impactful programs. We’re proud of our strong culture and our vision of Strong Connected Communities. We believe in people, and we invest in your growth and wellbeing.

We proudly welcome applicants from all walks of life. People of all ages, backgrounds and cultures are encouraged to apply.

We welcome unpaid carers, Culturally and Linguistically Diverse people, the LGBTQI+ community, people with disability and Aboriginal and Torres Strait Islander applicants.