General Manager IT

TLC Healthcare; Melbourne; On-site; AUD 200,000 - 260,000; Full time

Benefits offered by this job

Gym membership

Employee Assistance Program

Breakfast and coffee on site

Novated leasing options

Career development opportunities

Job summary

TLC Healthcare in Melbourne CBD is seeking an experienced General Manager - Information Technology to lead the ICT function across our diversified healthcare group. You will report to the CIO and shape strategic plans, ensure secure, scalable and reliable technology, and drive transformation across aged care, medical centres and corporate services.

This executive role combines strategic planning with hands-on leadership, managing budgets, vendor relationships and cross‑functional teams while

Qualifications

• Significant experience leading ICT functions within a complex multi-site environment.
• Proven success managing technology operations, cybersecurity and service delivery.
• Strong stakeholder management, vendor management and leadership capability.

Responsibilities

• Lead the delivery of ICT operations, infrastructure, service desk and business applications
• Drive cybersecurity, risk management and compliance initiatives
• Develop and execute technology roadmaps aligned to business strategy
• Lead enterprise technology projects and digital transformation programs
• Oversee ICT budgets, procurement and vendor relationships
• Ensure high levels of system availability, performance and business continuity
• Establish and monitor ICT performance metrics, service levels and governance frameworks
• Build, mentor and lead a high-performing technology team
• Partner with executive and operational leaders to identify opportunities for innovation and continuous improvement

Skills

ICT leadership

Cybersecurity

Budget management

Stakeholder management

Job description

Lead Technology Strategy, Cybersecurity & Operations Across a Growing Healthcare Organisation

Melbourne CBD | Full Time | Executive Leadership Opportunity

Why Join TLC Healthcare?

• Shape the technology strategy of a growing and diversified healthcare organisation
• Work directly with executive leaders to drive innovation and business outcomes
• Lead critical cybersecurity, infrastructure and digital transformation initiatives
• Modern Melbourne CBD Head Office with premium employee facilities
• Comprehensive health and wellbeing program, including gym membership and medical services
• Strong investment in leadership development and career progression
• Collaborative culture that values innovation, accountability and continuous improvement

About the Role

TLC Healthcare is one of Victoria's largest integrated healthcare providers, operating aged care homes, medical centres, health clubs, early learning centres and corporate services.

As we continue to grow, we are seeking an experienced and commercially minded General Manager - Information Technology to lead our ICT function across a complex and evolving organisation.

Reporting to the Chief Information Officer, you will be responsible for the strategic and operational leadership of ICT services, ensuring technology remains secure, scalable, reliable and aligned to organisational objectives.

This is a highly visible leadership role that combines strategic planning with operational execution, offering the opportunity to influence key business decisions while driving technology excellence across the organisation.

Key Responsibilities

• Lead the delivery of ICT operations, infrastructure, service desk and business applications
• Drive cybersecurity, risk management and compliance initiatives
• Develop and execute technology roadmaps aligned to business strategy
• Lead enterprise technology projects and digital transformation programs
• Oversee ICT budgets, procurement and vendor relationships
• Ensure high levels of system availability, performance and business continuity
• Establish and monitor ICT performance metrics, service levels and governance frameworks
• Build, mentor and lead a high-performing technology team
• Partner with executive and operational leaders to identify opportunities for innovation and continuous improvement

About You

You are a strategic technology leader who can confidently navigate both the boardroom and day-to-day operations.

You will bring:

• Significant experience leading ICT functions within a complex multi-site environment
• Proven success managing technology operations, cybersecurity and service delivery
• Strong knowledge of enterprise infrastructure, cloud platforms, networking and business applications
• Experience delivering large-scale technology projects and transformation initiatives
• Demonstrated financial management experience across operating and capital budgets
• Strong stakeholder management, vendor management and leadership capability
• A collaborative leadership style with a focus on performance, accountability and continuous improvement

Healthcare, aged care or other highly regulated industry experience will be highly regarded.

What We Offer

• Modern Melbourne CBD Head Office with excellent public transport access
• Complimentary gym membership at TLC Health Clubs
• Bulk-billed GP appointments through TLC Medical Centres
• Employee Assistance Program for employees and their families
• Free breakfast every Monday and Friday, plus complimentary onsite coffee
• Employee discounts and novated leasing options
• Ongoing leadership development and professional growth opportunities
• Access to internal career pathways across the broader TLC Group
• A supportive, inclusive and values-driven culture

Why This Role?

This is more than an ICT leadership position.

It's an opportunity to shape the future technology landscape of a growing healthcare organisation, influence executive decision-making, lead critical cybersecurity and transformation initiatives, and make a meaningful impact on the services delivered to thousands of Australians every day.

If you're a forward-thinking technology leader looking to drive innovation, operational excellence and business outcomes, we'd love to hear from you.

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally.

TLC Healthcare encourage all people of different backgrounds to apply. As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.