Clinical Services Manager

TLC Aged Care; Wallington; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Employee Assistance Program

Discounted health insurance

Free gym membership on-site gym (under

Novated leasing options

Ongoing professional development and领导

Job summary

TLC Healthcare's Homestead Estate in Wallington, VIC, seeks a Clinical Services Manager to lead clinical teams, drive quality, and support accreditation readiness across the 264-bed aged care residence.

Reporting to the General Manager, you will provide clinical leadership, oversee care planning, audits, risk management, and workforce capability development to ensure safe, person-centred care and high performance.

Qualifications

• Current AHPRA registration as a Registered Nurse.
• Experience delivering clinical care, preferably in aged care.
• Strong understanding of Aged Care Quality Standards, AN-ACC, accreditation, and clinical governance.
• Proven leadership and people management experience.
• Excellent communication, stakeholder engagement, and problem-solving skills.
• Genuine commitment to person-centred care and continuous improvement.

Responsibilities

• Providing leadership and support to clinical and care teams.
• Support admissions as the home grows and refurbishments occur.
• Overseeing care planning, assessments, audits, and clinical compliance.
• Supporting complex clinical decision-making and case conferences.
• Driving continuous improvement and quality initiatives.
• Monitoring clinical indicators, incidents, and risk management processes.
• Supporting accreditation readiness and compliance with aged care standards.
• Coaching and developing nurses and care staff to achieve best practice.
• Promoting a positive, collaborative, and high-performing team culture.
• Supporting workforce planning, staffing requirements, and capability development.
• Championing workplace health and safety across the residence.

Skills

AHPRA RN

Clinical leadership

Quality governance

Stakeholder engagement

Communication

People management

Job description

• Job Type: Full Time

At TLC Healthcare, we are committed to delivering innovative, integrated healthcare that improves the wellbeing of our communities. We are seeking a second experienced and passionate Clinical Services Manager to join the leadership team at Homestead Estate; our modern aged care residence located on the beautiful Bellarine Peninsula.

This opportunity has been created to support the continued growth of our 264-bed residential aged care home and offers the chance to play a key role in shaping resident outcomes, leading high-performing teams, and driving clinical excellence.

Set in an idyllic location on the Bellarine Peninsula, our aged care residence in Wallington – ‘Homestead Estate’ – is a modern and contemporary residential aged care home. With views to the surrounding countryside, light and airy spaces, raked ceilings and picture-perfect gardens, Homestead Estate proudly offers a comprehensive array of senior care services, catering to the diverse needs of older people seeking quality nursing home and aged care options in the Geelong region.

About the Role

Reporting to the General Manager, the Clinical Services Manager will work with the existing Clinical Services Manager to provide clinical leadership and operational support across the residence, ensuring the delivery of safe, high-quality, person-centred care.

Key responsibilities include:

• Providing leadership and support to clinical and care teams
• Support admissions as the home continues to commission new and refurbished areas of the home
• Overseeing care planning, assessments, audits, and clinical compliance
• Supporting complex clinical decision-making and case conferences
• Driving continuous improvement and quality initiatives
• Monitoring clinical indicators, incidents, and risk management processes
• Supporting accreditation readiness and compliance with aged care standards
• Coaching and developing nurses and care staff to achieve best practice
• Promoting a positive, collaborative, and high-performing team culture
• Supporting workforce planning, staffing requirements, and capability development
• Championing workplace health and safety across the residence

About You

To be successful in this role, you will have:

• Current AHPRA registration as a Registered Nurse (Division 1)
• Demonstrated experience in clinical care delivery, preferably within aged care
• Strong understanding of Aged Care Quality Standards, AN-ACC, accreditation, and clinical governance
• Proven leadership and people management experience
• Excellent communication, stakeholder engagement, and problem-solving skills
• A genuine commitment to person-centred care and continuous improvement

What You'll Need

• Full Australian working rights
• Current Police Check
• Current Victorian Driver's Licence
• Up-to-date COVID-19 vaccinations (minimum three doses)
• NDIS Clearance Check (including police clearance)

Benefits of Joining TLC Healthcare

• Employee Assistance Program
• Discounted health insurance
• Free gym membership with on-site commercial gym under construction
• Novated leasing options
• Ongoing professional development and leadership opportunities
• A supportive and values-driven workplace
• The opportunity to work within a modern, well-resourced aged care residence

At TLC Healthcare, our values of Respect, Accountability, Excellence, Collaboration, Integrity and Innovation guide everything we do. Join a team that is committed to delivering outstanding care and making a meaningful difference to the lives of residents every day.

We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.

Our culture is based on a supportive team environment where people thrive and achieve their best professionally

At TLC, we are committed to fostering a diverse, equitable, and inclusive environment where all individuals are respected, valued, and empowered. We believe that embracing different perspectives strengthens our organisation and enhances our ability to serve our communities with integrity and compassion.

As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.

To learn more about the benefits of joining Team TLC, please visit our website tlchealthcare.com.au