General Manager Human Resources | Experiences & Attractions

Journey Beyond; Sydney; On-site; AUD 230,000 - 310,000; Full time

Job summary

Journey Beyond is seeking a General Manager Human Resources for its Experiences & Attractions division. This senior role shapes the people strategy across Australia’s iconic tourism experiences, partnering with executive leaders to drive operating models, culture and capability.

You will lead organisational design, workforce planning and change, providing trusted advice on complex employee relations and performance outcomes within a fast-moving, multi-site environment.

Qualifications

• Senior HR leadership with executive-level partnering experience.
• Strong knowledge of Australian employee and industrial relations landscape.
• Experience leading organisational transformation and operating model change.
• Strong commercial acumen and ability to move at pace in a complex environment.
• Experience in hospitality or tourism is highly regarded.

Responsibilities

• Lead organisational design, workforce planning, culture and engagement activities.
• Provide senior-level advice on employee relations and industrial relations matters.
• Partner with Experiences & Attractions leadership to shape people strategy and growth.
• Develop and coach high-performing HR teams across multiple sites.
• Drive transformation, operating model changes and capability development.

Job description

General Manager Human Resources | Experiences & Attractions

Shape the people agenda behind some of Australia’s most extraordinary tourism experiences.

Join Journey Beyond’s Experiences & Attractions division and play a pivotal role in the continued growth of a portfolio that helps guests create lifelong memories across some of Australia’s most sought-after destinations.

From once-in-a-lifetime adventures and iconic attractions to immersive touring and marine experiences, this is an opportunity to partner with executive leaders across a diverse and evolving business while shaping the people strategy that supports its next chapter of growth.

Why Join Us

• Shape the people agenda for a newly formed division within Journey Beyond
• Partner directly with executive leaders to influence business, people and organisational strategy
• Lead through transformation and growth, helping shape operating models, capability and culture
• Work across a diverse portfolio spanning marine, attractions, dining and iconic tourism experiences
• Make an enterprise-level impact while leading and developing a high-performing HR partnering function

About the Role

This is a highly influential senior leadership role operating at the intersection of people strategy, commercial priorities and operations.

As a trusted advisor to the Experiences & Attractions Leadership Team, you’ll work closely with executive leaders to shape and deliver a people agenda that supports the growth and evolution of the division. You’ll bring a strong point of view, sound commercial judgement and the ability to turn complex people challenges into practical business outcomes.

You’ll lead across organisational design, workforce planning, culture and engagement, performance, talent, succession and change, while providing senior-level advice across complex employee and industrial relations matters.

This is an environment that moves quickly. You’ll need to move comfortably between strategy and execution, influence at executive level and bring the pace, judgement and resilience required within a diverse operational business.

About You

You’re an accomplished HR leader who has built credibility as a trusted advisor to executives and senior leadership teams.

Commercially minded and pragmatic, you know when to challenge, when to influence and when to act. You’re comfortable navigating ambiguity and complexity while keeping both the people and commercial outcomes firmly in focus.

You’ll bring:

• Significant senior HR leadership and business partnering experience, with proven success influencing executive stakeholders
• Strong knowledge of the Australian employee and industrial relations landscape, with the confidence to navigate complex ER and IR matters
• Demonstrated experience leading organisational transformation, operating model change, workforce planning and people strategy
• Strong commercial acumen, judgement and the ability to operate effectively at pace in a complex environment
• Proven experience leading, coaching and developing high-performing HR teams
• Experience within hospitality, tourism, travel or another complex, multi-site operational environment will be highly regarded.

About Journey Beyond

Journey Beyond is Australia’s leading experiential tourism group, connecting guests to the land, the sea and each other through some of Australia’s most iconic travel and tourism experiences.

Our Experiences & Attractions portfolio brings together an extraordinary collection of tourism businesses across Australia. Our marine experiences include Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Exmouth Dive & Whalesharks Ningaloo, Darwin Harbour Cruises and Journey Beyond Cruise Sydney, alongside Melbourne Skydeck, Eureka 89 and Mossman Gorge Cultural Centre, with further growth ahead.

It’s a diverse and evolving portfolio, creating an exciting environment for a senior people leader who wants to influence how an expanding business builds capability, develops its people and prepares for what comes next.

Successful candidates are required to provide a current National Police Clearance. A pre-employment medical may be required as part of the recruitment process.