General Manager

Private Advertiser; North Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Clubhouse Operations Group is seeking a General Manager to lead a major north Sydney clubhouse, combining a golf shop, restaurant, café and function space. You will oversee day-to-day operations, drive revenue growth and profitability, and develop a high-performing team with a strong guest-first culture.

You will manage budgets, P&Ls, staffing costs and service standards, while building partnerships with members and suppliers and guiding business development initiatives.

Qualifications

• Proven leadership experience in hospitality, clubs, or related diverse business.
• Strong commercial judgment with experience managing budgets and revenue growth.
• Experience in food & beverage operations and guest service.
• Ability to develop and motivate a team, with clear expectations and accountability.

Responsibilities

• Lead daily operations across restaurant, café, function space, golf shop and green fee business.
• Recruit, train and mentor the team, creating a positive culture built on clear expectations and accountability.
• Manage budgets, financial reporting, revenue performance, labour costs and purchasing to deliver sustainable profitability.
• Grow function and event bookings, dining and café trade, golf shop sales and green fee revenue.
• Work closely with kitchen, service and golf teams to maintain high standards.
• Build relationships with members, guests, suppliers and the local community.
• Collaborate on marketing, promotions and business development.
• Improve systems, rostering and processes to keep operations efficient.
• Oversee venue presentation, maintenance, stock control, safety and compliance.

Skills

Leadership

Budgeting

P&L management

Food & beverage operations

Guest service

POS systems

Tools

Booking systems

Job description

Clubhouse Operations Group is seeking an experienced General Manager to lead a major clubhouse in Sydney's north. Combining a golf shop and green fee operations, a restaurant, café and function space, this is an exciting opportunity to take ownership of a diverse business and help shape its next chapter. You'll oversee day-to-day operations, build a strong team culture and deliver an outstanding experience for members and guests. Alongside running the venue, you'll play a central role in growing revenue, developing new opportunities and improving profitability across the business.

Key responsibilities

Lead daily operations across the restaurant, café, function space, golf shop and green fee business

Recruit, train and mentor the team, creating a positive culture built on clear expectations and accountability

Manage budgets, financial reporting, revenue performance, labour costs and purchasing to deliver sustainable profitability

Grow function and event bookings, dining and café trade, golf shop sales and green fee revenue

Work closely with the kitchen, service and golf teams to maintain consistently high standards

Build strong relationships with members, guests, suppliers and the local community

Work with Clubhouse Operations Group on marketing, promotions and business development

Improve systems, rostering and processes to keep operations efficient and well organised

Oversee venue presentation, maintenance, stock control, safety and compliance

About you

Proven experience as a General Manager or senior leader in hospitality, clubs, golf or a similarly diverse business

Strong commercial judgement, with confidence managing budgets, P&Ls, staffing costs and revenue growth

A practical, visible leadership style and the ability to develop and motivate a team

Experience in food and beverage operations, functions and guest service

Excellent communication, relationship management and organisational skills

Confidence using POS, booking, rostering and reporting systems

The initiative to identify opportunities and turn ideas into measurable results

Golf industry or golf retail experience would be an advantage

About us

Clubhouse Operations Group is a Sydney-based hospitality business, bringing more than 30 years of industry experience. We focus on elevated yet approachable dining, warm service and venues people enjoy returning to. We value good people, fresh ideas and pride in a job well done.