General Manager

Avid Sports Mandalay; City of Melbourne; On-site; AUD 145,000 - 170,000; Full time

Benefits offered by this job

Golf privileges

Food & beverage discounts

Job summary

Club Mandalay in Victoria’s growth corridor seeks a senior leader to own operations across golf, hospitality, events, retail and leisure. You’ll be the face of the club for golfers, residents and guests, leading a multi-disciplinary team to deliver a superior experience.

Reporting to the Managing Director, you will own the P&L, grow revenue through memberships, green fees and functions, and ensure compliance with liquor, safety and employment obligations while building strong community

Qualifications

• Senior leadership experience in golf clubs, resorts or multi-face leisure facilities.
• Strong commercial acumen with a track record of growing revenue and managing a P&L.
• Hands-on, visible leadership style across floor and meetings with ownership.
• Excellent stakeholder skills balancing members, residents and guests.
• Knowledge of golf operations and MiClub is highly regarded; RSA and valid licence are essential.

Responsibilities

• Lead, coach and develop a multi-disciplinary team across golf operations, food & beverage, functions, retail and facilities.
• Own the P&L, including budgeting, forecasting, labour management and cost control across all revenue streams.
• Grow revenue through green fees, membership, corporate golf, functions and dining.
• Deliver a strong member experience through competitions, social events and retention initiatives.
• Work with the course superintendent to maintain championship-level presentation.
• Build relationships with residents, owners’ corporation, estate developer, suppliers and the local community.
• Drive marketing and promotions to grow visitation from Melbourne’s North and beyond.
• Ensure compliance with liquor licensing, food safety, WHS and employment obligations.

Skills

Senior leadership

P&L ownership

Stakeholder relations

MiClub knowledge

RSA

Tools

MiClub

Job description

Lead a championship golf and lifestyle destination in one of Victoria's fastest-growing communities.

Club Mandalay is more than a golf course. It's the heart of the Mandalay estate, a 2,000-lot community on Melbourne's northern growth corridor, just 45 minutes from CBD via the Hume Freeway.

Our Peter Thomson designed links-style course is ranked among Australia's Top 100 Public Golf Courses. Around it we run Kelly's Restaurant, a busy functions and events business, a pro shop and PGA coaching, and resort-style resident facilities including a 25-metre pool, gym, and tennis courts.

About the role

Reporting to Managing Director, Avid Sports Management, you'll have full ownership of the operation and lead a team across golf, hospitality, events, retail and leisure. You'll be the face of the club for golfers, members, diners, event clients and residents, and the person who makes sure every one of them has a great experience.

Key responsibilities

Lead, coach and develop a multi‑disciplinary team across golf operations, food and beverage, functions, retail and facilities

Own the P&L, including budgeting, forecasting, labour management and cost control across all revenue streams

Grow revenue through green fees, membership, corporate golf, functions, and dining

Deliver a strong member experience through competitions, social events and retention initiatives

Work with the course superintendent to keep course presentation at championship standard

Build positive relationships with residents, the owners corporation, the estate developer, suppliers and the local community

Drive marketing and promotions to grow visitation from across Melbourne's North and beyond

Ensure compliance with liquor licensing, food safety, WHS and employment obligations

About you

Proven senior leadership experience in a golf club, resort, hospitality venue or multi‑faced leisure facility

Strong commercial acumen, with a track record of growing revenue and managing a P&L

A hands‑on, visible leadership style. You're as comfortable on the floor on a busy Saturday as you are presenting to ownership

Excellent stakeholder skills, with the diplomacy to balance the needs of members, residents and public guests

Knowledge of golf operations and systems such as MiClub is highly regarded

RSA and a current driver's licence (essential); Food Safety Supervisor certificate (desirable)

Flexibility to work weekends, evenings and peak event periods, in line with the venue's trading hours

What's on offer

Salary package of $ 145,00 to $170,000

Golf privileges and food and beverage discounts

A genuine opportunity to shape a premier venue in a booming growth corridor

Club Mandalay is an equal opportunity employer and welcomes applications from people of all backgrounds, abilities and experiences.