General Manager

Opal HealthCare; Gosford; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Empowered leadership

Career progression

Leadership development

National scale & stability

Strong regional support

Job summary

Opal HealthCare in NSW seeks a values-led General Manager to lead a care community with a warm, home-like culture. You’ll partner with clinical leaders to drive care quality, financial performance, and resident experience while modelling Opal’s CARE values.

This role requires senior leadership in a regulated environment, strong people development, and hands-on leadership. Join a national organisation that supports your growth and keeps residents at the centre of every decision.

Qualifications

• Proven experience as a General Manager or senior leader in a regulated, service-led environment.
• Ability to inspire and develop teams and foster a high-performing culture.
• Commercial acumen with a commitment to quality care.
• Excellent communication and hands-on leadership.

Responsibilities

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture.
• Own performance outcomes across care quality, financials, compliance and resident experience.
• Build trusted relationships with residents, families, team members and the local community.
• Drive operational excellence through strong systems, continuous improvement and capable leaders.
• Champion Opal’s CARE values in every decision and action.

Skills

Leadership

Communication

Financial acumen

Regulatory knowledge

People development

Education

AHPRA registration or related qualification

Job description

“At Opal HealthCare, we know that companies don't succeed, people do.”
Our purpose is to bring joy to those we care for, guided by our C.A.R.E values of Compassion, Accountability, Respect and Excellence. As one of Australia’s leading private aged care providers, we support over 23,000 team members caring for more than 14,000 residents across 149 Care Communities nationwide..

Why This Role?

We are seeking a values-led General Manager who is passionate about delivering exceptional care and fostering a person-centred culture. Supported by a dedicated multidisciplinary team, you’ll partner with clinical leaders to champion a warm, home-like environment where residents feel safe, supported and truly at home.

Why Killarney Vale Care Community?

Located on the picturesque Tuggerah Lake foreshore on the NSW Central Coast, Killarney Vale Care Community offers a rewarding workplace surrounded by natural beauty and a relaxed coastal lifestyle. With beautifully renovated living spaces, landscaped gardens, shaded courtyards, and direct access to lakeside walking paths, the home provides a welcoming environment where residents and team members feel connected and supported. Known for its warm community spirit and person-centred approach to care, Killarney Vale is a place where meaningful relationships thrive. Join a caring and collaborative team dedicated to making a genuine difference in the lives of residents every day

What You'll Do

• Lead and inspire clinical and non-clinical teams to deliver a high-performing, values-led culture
• Own performance outcomes across care quality, financials, compliance and resident experience
• Build trusted relationships with residents, families, team members and the local community
• Drive operational excellence through strong systems, continuous improvement and capable leaders
• Champion Opal’s C.A.R.E values in every decision and action

What You'll Bring

• Proven experience as a General Manager or senior leader in a highly regulated, service-led environment (e.g. aged care, health, community services or similar sectors)
• Strong ability to inspire and develop teams, fostering an engaged, high-performing culture
• Commercial acumen with strong financial capability and a commitment to quality care
• Highly effective communication skills with a visible, hands-on leadership style
• Sound knowledge of regulatory frameworks, quality standards and risk management
• AHPRA registration (highly regarded), or relevant qualifications/experience in a related field

Why Opal HealthCare?

• Empowered Leadership: Autonomy to lead your care community and shape its success
• Purpose & Impact: Make a meaningful difference to residents, families and team members every day
• Clear Career Pathways: Genuine progression to regional and national roles — we promote from within
• Ongoing Development: Leadership programs, training and career pathways to support your growth
• Scale & Stability: Backed by a national organisation with established systems and ongoing investment
• Strong Support: Partner with regional and national experts across clinical, sales, transformation, dementia care, hospitality, HR and more.

Lead with Purpose

If you are a passionate, resilient leader ready to take full ownership of a care community, we would love to hear from you.