General Manager

Steamatic; Gold Coast City; On-site; AUD 180,000 - 260,000; Full time

Job summary

Steamatic Gold Coast seeks a commercially minded General Manager to lead the operation, shape culture and drive long-term success with genuine autonomy.

You will own growth, mentor leaders, improve profitability and strengthen strategic relationships, while delivering sustainable revenue and cash flow improvements.

Qualifications

• Proven track record of managing business performance, budgets, profitability and costs.
• Experience building and leading high-performing teams.
• History of identifying opportunities and turning them into profitable growth.
• Genuine ownership mindset with accountability for outcomes.
• Entrepreneurial drive to build and scale a business.

Responsibilities

• Shape the Gold Coast operation's culture, operations and long-term success.
• Drive strategic growth by capitalising on new contracts and opportunities.
• Develop and mentor the management team to own departments and financials.
• Lead commercial performance with sustainable revenue and healthy margins.
• Strengthen key relationships with customers and insurance partners.

Skills

Proven commercial leadership

People leadership excellence

Growth capability

Ownership & accountability

Entrepreneurial mindset

Job description

Imagine stepping into a high-performing business, backed by newly secured contracts, an experienced team and proven systems, with the opportunity to drive growth, strengthen performance and lead the next phase of expansion.

This isn't a turnaround project or a maintenance role.

This is your opportunity to take the reins of an already successful operation and shape its future with genuine autonomy.

You’ll have the opportunity to run a successful business as if it were your own—making meaningful decisions, developing people, driving profitability and sharing in the value you help create.

If you’re looking for a role where your leadership, commercial acumen and ability to build high-performing teams can make a genuine impact, this is where you belong.

What You Will Own & Achieve

As General Manager, you will directly shape our Gold Coast culture, operations and long-term success.

You will:

• Drive Strategic Growth - Capitalise on newly won contracts to expand revenue and market share.


• Develop Future Leaders - Mentor and empower your management team to take ownership of their departments and financial performance.


• Lead Commercial Performance - Deliver sustainable revenue growth while maintaining healthy profit margins, EBIT and cash flow.


• Strengthen Key Relationships - Build and maintain trusted customer and insurance referral partnerships across the region.


• Drive Operational Excellence - Ensure strong labour productivity, exceptional service standards and job profitability across all service lines.


• Continue to develop a High-Performance Culture - Foster accountability, engagement and continuous improvement throughout the business.

Why This Opportunity Stands Out

• Genuine Autonomy Lead the Gold Coast operation with the authority and freedom to make meaningful decisions.


• Significant Earning Upside In addition to a premium executive salary package, you’ll have access to a substantial performance incentive structure directly linked to growth and profitability.


• A Strong Foundation Skip the pain of fixing broken systems. You’ll inherit an experienced team, proven systems and a business with genuine momentum.


• Supportive Ownership Work alongside owners who value initiative, back good decisions and share in the excitement of growth.


• Real Impact Shape the future direction, culture, performance and profitability of a respected and growing business.

The Profile You Bring

You are a commercially astute, people-focused leader who thrives on creating momentum and delivering results.

Whether you’re currently leading a branch, business unit, operational division or service-based business, your title matters less than your ability to drive performance, develop people and deliver results.

You possess:

• Proven Commercial Leadership - A track record of managing business performance, budgets, profitability and operational costs.


• People Leadership Excellence - Experience building, developing and leading high-performing teams.


• Growth Capability - A history of identifying opportunities and converting them into sustainable, profitable growth.


• Ownership & Accountability - A genuine desire to take responsibility for outcomes and be rewarded for the value you create.


• An Entrepreneurial Mindset - The ambition to build something bigger and leave a lasting impact on the business.

What Success Looks Like

Success in this role means:

Achieving sustainable revenue growth while maintaining strong profit margins.

Meeting or exceeding budgeted EBIT and cash flow targets.

Improving productivity and profitability across all service lines.

Maintaining strong financial discipline through effective management of margins, debtors and operating costs.

Developing managers who understand and take ownership of the performance of their teams.

Building a culture of accountability, engagement and continuous improvement.

Your Reward for Results

We’re looking for someone who wants more than a salary.

We’re looking for a leader who is energised by growth, motivated by results and excited by the opportunity to build something meaningful.

Along with a substantial executive salary package, you’ll have access to a meaningful performance incentive structure linked directly to business growth and profitability.

Your success will be rewarded financially, professionally and personally.

For the right person, this represents a genuine opportunity to significantly increase earnings while building a business, team and culture you can be proud of.

About Steamatic Gold Coast

Steamatic Gold Coast is a leading provider of restoration and insurance services, helping customers recover from water, fire, mould and other property damage events.

With a strong reputation, experienced people, established systems and long-standing industry relationships, the business is well positioned for continued growth.

The next chapter requires a leader who can align people, drive performance, develop future leaders and unlock the opportunities ahead.