General Manager

Discovery Workstay; Adelaide; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Accommodation provided in Hahndorf

Flexible roster

Employee discounts on travel and more

Career development across 300+ parks

Leadership autonomy

Supportive ESG and wellbeing programs

Job summary

G’Day Group is seeking an experienced General Manager for Hahndorf Discovery Parks in the Adelaide Hills. You’ll lead an integrated hospitality operation across accommodation, F&B and guest services, driving guest satisfaction and sustainable growth.

You will manage a leadership team, optimise budgets and revenue, and nurture strong relationships with tourism bodies and partners. A proven track record in hospitality leadership and relevant certifications is essential.

Qualifications

• GM experience in a resort, hotel, holiday park or tourism operation with accommodation and F&B.
• Strong tenure and progressive responsibilities in hospitality roles.
• Excellent budgets, P&L, revenue and cost-control capabilities.
• Outstanding communication and interpersonal skills for diverse stakeholders.
• Able to build and lead high-performing teams.
• Formal hospitality or business qualification with applicable Food Safety and RSA certifications.
• Understanding of tourism operations and seasonal demand.
• Passion for hospitality and guest experience.

Responsibilities

• Deliver consistently high standards across accommodation, F&B, guest services and resort facilities.
• Lead, mentor and develop department managers and frontline teams.
• Drive financial performance through budgeting, cost management, revenue optimisation and strategic decisions.
• Develop relationships with local tourism bodies, suppliers and community partners.
• Ensure compliance with legislation, WHS, food safety and company policies.
• Identify improvement opportunities and implement guest-satisfaction and commercial initiatives.
• Build a positive, accountable and inclusive workplace culture.
• Represent the property and G’Day Group in the Adelaide Hills tourism community.

Skills

Hospitality leadership

Financial acumen

Stakeholder engagement

People development

Communication

Team leadership

Operations management

Education

Hospitality or business management qualification

Food Safety certification

RSA certification

Job description

About Us

G’Day Group is the largest regional accommodation network in Australia, encompassing Discovery Parks, G’Day Parks, and the G’Day Rewards loyalty program. With over 300 holiday parks and resorts across the country, we’re committed to creating unforgettable Australian holiday experiences.

Hahndorf Discovery Parks

Located in the heart of the beautiful Adelaide Hills, Hahndorf Discovery Parks offers a charming country escape just a short drive from Adelaide. Surrounded by rolling hills, vineyards, local produce and the historic village of Hahndorf, the park provides a relaxed setting for families, couples and holidaymakers. With a range of accommodation, recreational facilities and easy access to the region’s renowned food, wine and attractions, Hahndorf is a destination where guests can relax, explore and experience the best of the Adelaide Hills.

The Role

As the General Manager, you will take the reins of a high-performing tourism and accommodation operation, with a strong focus on delivering exceptional guest experiences and driving sustainable business growth.

Reporting to the Regional General Manager, you’ll lead an experienced leadership team, work closely with key stakeholders and ensure operational excellence across all areas of the property.

Key responsibilities include:

• Delivering consistently high standards across accommodation, food and beverage, guest services, and resort facilities.
• Leading, mentoring, and developing department managers and frontline teams to deliver outstanding guest experiences.
• Driving financial performance through effective budgeting, cost management, revenue optimisation, and strategic decision-making.
• Developing strong relationships with local tourism bodies, suppliers, community stakeholders, and business partners.
• Ensuring compliance with relevant legislation, workplace health and safety requirements, food safety standards, and company policies.
• Identifying opportunities for continuous improvement and implementing initiatives that enhance both guest satisfaction and commercial performance.
• Building a positive, accountable, and inclusive workplace culture.
• Representing the property and the G’Day Group within the local Hahndorf and Adelaide Hills tourism community.

About You

We’re looking for an experienced, hands-on hospitality leader who thrives in dynamic environments and understands what it takes to operate a successful accommodation and tourism business.

You will be innovative, commercially focused, customer-centric, and passionate about developing people.

To succeed in this role,

• Extensive experience as a General Manager within a high-performing resort, hotel, holiday park, or tourism operation with accommodation and food and beverage offerings.
• A strong history of tenure and career progression within the hospitality industry, demonstrating your ability to deliver meaningful results in each role.
• Exceptional financial acumen and a strong understanding of budgets, P&L management, revenue, and cost control.
• Outstanding communication and interpersonal skills, with the ability to influence, engage, and build relationships with a diverse range of stakeholders.
• Strong leadership capabilities, with a proven ability to build high-performing and motivated teams.
• Relevant qualifications in hospitality or business management, including Food Safety and RSA certifications where applicable.
• A strong understanding of tourism operations and the ability to respond effectively to seasonal demand and changing market conditions.
• A genuine passion for hospitality, guest experience, and the unique tourism opportunities offered by the Adelaide Hills.

Benefits

At our resort, we believe in creating a rewarding and supportive environment for our team. Here’s what you can look forward to:

• Live and work in beautiful Hahndorf, with accommodation provided so you can embrace the unique Adelaide Hills lifestyle.
• Enjoy flexibility and autonomy with a roster that gives you the freedom to manage your time.
• Make the most of G’Day Group benefits, with exclusive discounts on accommodation, travel, fuel, fitness and more.
• Grow your career with Australia’s largest park network, with development and progression opportunities across 300+ parks and resorts.
• Make your mark on the park, with the leadership autonomy to run the operation, lead your team and create memorable guest experiences.
• Enjoy the Hahndorf lifestyle, right on the doorstep of Adelaide Hills wineries, food, nature and one of South Australia's most iconic towns.
• Feel supported, with access to our Employee Assistance Program (EAP) and wellbeing initiatives.
• Be recognised for your contribution, with service recognition awards celebrating your achievements.

Ready to make your mark in one of South Australia's most celebrated tourism destinations?

This role includes extensive manual handling tasks, including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery where required.

Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’Day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.