Geelong Service & Scheduling Coordinator – Fire Protection

ARA Fire Protection Services; Geelong; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Industry-leading org

Supportive culture

Career growth

Geelong office

Varied role

Benefits & wellbeing

Job summary

ARA Fire Protection Services in Geelong invites applications for an Administration Coordinator to join our Geelong team. You will coordinate between customers, technicians, project teams and suppliers, scheduling works and supporting financial processes to ensure timely delivery.

The role requires strong organisational skills, excellent communication, and proficiency in Excel/Word. You will support both Service and Minor Works teams and contribute to a busy office environment.

Qualifications

• Previous experience in administration or service coordination.
• Experience with scheduling and coordinating activities.
• Strong organisational and time management skills.
• Excellent communication and customer service.
• Proficiency in Microsoft Excel and Word.
• Ability to work independently and manage competing priorities.
• Experience using Uptick is highly regarded.

Responsibilities

• Schedule and coordinate service and minor works activities.
• Raise and receipt Purchase Orders.
• Prepare invoices and process progress claims.
• Manage incoming customer calls and enquiries.
• Monitor and respond to the Service Inbox.
• Prepare manuals, handover documentation and client records.
• Maintain accurate records within Uptick and other internal systems.
• Provide administrative support to operational teams.
• Assist with customer service and stakeholder communications.

Skills

Organisational skills

Time management

Communication

Customer service

Attention to detail

Excel & Word

Independent work

Team oriented

Uptick experience

Proactive attitude

Tools

Uptick

Job description

ARA Fire Protection Services in Geelong invites applications for an Administration Coordinator to join our Geelong team. You will coordinate between customers, technicians, project teams and suppliers, scheduling works and supporting financial processes to ensure timely delivery.

The role requires strong organisational skills, excellent communication, and proficiency in Excel/Word. You will support both Service and Minor Works teams and contribute to a busy office environment.