Gaming Manager - Park Avenue Hotel

Star Group Management; Rockhampton Regional; On-site; AUD 80,000 - 110,000; Full time

Job summary

Park Avenue Hotel, part of the Star Group portfolio, is seeking an exceptional Gaming Manager for our Gaming Room.

We are looking for a genuine hospitality leader who takes ownership, leads from the front, and is passionate about delivering outstanding customer experiences every day, with potential to grow with the business.

Qualifications

• Be highly customer-focused and thrive on creating memorable guest experiences.
• Take pride in the venue and treat it as if it were their own.
• Have strong knowledge of gaming operations, compliance and responsible gambling requirements.
• Excellent communicator who builds relationships with guests, team members and leadership.

Responsibilities

• Lead gaming room operations and supervise the team to deliver memorable guest experiences.
• Maintain compliance with gaming regulations and responsible gambling requirements.

Job description

Park Avenue Hotel is a part of the Star Group portfolio, the largest Premier Family hotel and pub business, where we do things a bit different. If you like to Zig, whilst others Zag, maybe you are the person to join our vibrant hotelfamily.

We are looking for an exceptional Gaming Manager for our Gaming Room.

We're looking for a genuine hospitality leader who takes ownership, leads from the front, and is passionate about delivering outstanding customer experiences every day, with the potential to grow with the business.

The ideal candidate will:

Be highly customer-focused and thrive on creating memorable guest experiences.

Take pride in the venue and treat it as if it were their own.

Have exceptional attention to detail and maintain impeccable presentation and operational standards.

Be proactive, accountable and committed to continuous improvement.

Have strong knowledge of gaming operations, compliance and responsible gambling requirements.

Be an excellent communicator who builds positive relationships with guests, team members and the wider leadership team.

Help drive our strong team culture

RSA and RSG.

RMLV and Approved Managers License beneficial

We're not just looking for experience - we're looking for someone with energy, pride, initiative, and a passion for hospitality while taking ownership of our gaming operation, and supervising a team that delivers an experience guests want to return for.