Gaming Manager: Lead Operations at Southeast QLD Taverns

Queensland Venue Co. Pty Ltd; Richmond Shire; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Discounts across 260+ venues in ANZ

Career development and progression

Ownership of gaming operations

Support from leadership teams

Competitive salary + super

Job summary

Australian Venue Co. is seeking an experienced Gaming Manager to take ownership of gaming operations at SE Queensland venues. You will lead daily gaming and drive revenue while ensuring high compliance and guest satisfaction.

Ideal candidates bring proven leadership, strong KPI focus, and a hands-on style to coach a gaming team across multiple venues, including evenings and weekends as needed.

Qualifications

• Experience as Gaming Manager or senior gaming team member.
• Strong understanding of gaming performance and KPIs.
• Knowledge of Queensland gaming compliance and responsible gambling.
• Proven ability to lead, coach and develop a team.
• Strong communication and customer-service skills.

Responsibilities

• Lead daily gaming operations and maintain a strong floor presence.
• Drive gaming revenue, performance and KPIs.
• Review results and identify opportunities to improve performance.
• Support gaming promotions and customer engagement initiatives.
• Ensure compliance with Queensland gaming legislation and responsible gambling.
• Maintain harm-minimisation and self-exclusion procedures.
• Manage audits, cash controls and reporting.
• Recruit, train, coach and develop gaming team members.
• Work with Venue Manager and broader leadership team.
• Deliver a welcoming and responsible guest experience.

Skills

Leadership

Customer service

Communication

Team coaching

Education

Queensland RSA certificate

Queensland RSG certificate

RMLV and Approved Manager approval

Gaming Nominee licence or eligibility

Job description

Australian Venue Co. is seeking an experienced Gaming Manager to take ownership of gaming operations at SE Queensland venues. You will lead daily gaming and drive revenue while ensuring high compliance and guest satisfaction.

Ideal candidates bring proven leadership, strong KPI focus, and a hands-on style to coach a gaming team across multiple venues, including evenings and weekends as needed.