Gaming Floor Guest Experience Specialist

Canterbury League Club; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Meal discounts

Onsite gym access

Season passes to Bulldog matches

Rewards and recognition program

Job summary

Canterbury League Club is a community-focused venue in Sydney where a casual Gaming Attendant helps deliver exceptional customer experiences across Gaming operations. You’ll work across multiple areas of the Gaming floor, providing friendly, professional service that leaves a positive impression.

The role requires a warm, outgoing personality, comfort in engaging with members and guests, resilience in busy environments, and a genuine passion for service.

Qualifications

• Current NSW RSA and RCG Competency Cards required.
• Availability to work a rotating roster including evenings, weekends and public holidays.
• Previous club experience preferred but not essential.

Responsibilities

• Assist with taking orders and serving patrons on the Gaming floor.
• Respond to patron enquiries and provide information about Club facilities, promotions and activities.
• Ensure compliance with gaming legislation, RC G requirements and Club policies.
• Build positive relationships with members and guests with professional, friendly service.
• Maintain cleanliness and presentation of Gaming service areas.

Skills

People skills

Communication

Rapport building

Resilience

Job description

Canterbury League Club is a community-focused venue in Sydney where a casual Gaming Attendant helps deliver exceptional customer experiences across Gaming operations. You’ll work across multiple areas of the Gaming floor, providing friendly, professional service that leaves a positive impression.

The role requires a warm, outgoing personality, comfort in engaging with members and guests, resilience in busy environments, and a genuine passion for service.