Gaming Attendant/s

Mingara; Gosford; On-site; AUD 30,000 - 41,000; Full time

Job summary

Mingara on the Central Coast is seeking exceptional Gaming Attendants to deliver memorable experiences for members and guests. Part-time roles offer the chance to join a friendly team, with support for ARCG/RCG development.

Based on the beautiful Central Coast, this position requires energy, reliability and a willingness to learn, with RSA/RCG certification and a pathway to ARCG support.

Qualifications

• Willingness to learn and grow.
• Strong health and safety mindset with high hygiene standards.
• Genuine, reliable team-focused attitude.
• Flexibility across operating hours, including split shifts, weekends and public holidays.
• Current RSA and RCG certificates.

Responsibilities

• Create memorable experiences for customers.
• Educate customers about what’s happening at the Club, our product offerings and membership rewards.
• Consistently and proactively deliver exceptional customer service.
• Embrace the Club’s Vision, Mission, Values and Values Matrix.
• Comply with Club policies and procedures, including RSA/RCG requirements.
• Proactively maintain hygiene and cleanliness in your work area.
• Be willing and able to work across a variety of areas within the Club.
• Be open to training, development and learning all aspects of the Club.
• Help us continuously improve and contribute to a constructive culture where everyone feels welcome.

Skills

Customer service

Team player

Health & safety

Flexible hours

RSA/RCG certificate

Job description

We are looking for exceptional Gaming Attendants who are fun, caring, genuine and passionate. If you love creating memorable experiences, bringing great energy to every shift and working as part of an amazing team, this could be the opportunity for you!

We have recently undergone an amazing transformation of our gaming floor, creating an elegant, modern and exciting space for our members and guests. Now is the perfect time to join us and be part of what’s next!

You’ll have the chance to work alongside our fantastic Gaming team, and we’ll support your development by paying for your Advanced Responsible Conduct of Gambling (ARCG) qualification.

At Mingara, we are more than just a great place to work. As a not-for-profit organisation, we are proud to give back and make a real difference to the communities we serve. Our vision is to make a significant contribution to the quality of community life — so when you join our team, you’re helping us do exactly that.

Why you’ll love working with us

Join our team and you’ll have opportunities for professional development and a scholarship program to keep you learning; a gym and aquatics membership at One by Mingara to keep you well; discounts on food and coffee to keep you happy; and a great team culture to keep you motivated, inspired and supported.

It sounds pretty good, right?

It gets better! You’ll be based on the beautiful Central Coast, but our organisation also makes life great in Roselands, the Blue Mountains and Port Macquarie.

We have exciting part-time opportunities available to join our Gaming team as Customer Service Superstars!

The purpose of this role is to:

• Create memorable experiences for our customers
• Educate customers about what’s happening at the Club, our product offerings and membership rewards
• Consistently and proactively deliver exceptional customer service
• Embrace the Club’s Vision, Mission, Values and Values Matrix
• Comply with Club policies and procedures, including RSA/RCG requirements
• Proactively maintain hygiene and cleanliness in your work area
• Be willing and able to work across a variety of areas within the Club
• Be open to training, development and learning all aspects of the Club
• Help us continuously improve and contribute to a constructive culture where everyone feels welcome

To succeed in this role, you’ll have:

• A willingness to learn and grow
• A strong health and safety mindset with high standards of hygiene and cleanliness
• A genuine and reliable team-focused attitude
• Flexibility across the Club’s operating hours, including split shifts, late nights, weekends and public holidays
• A current RSA and RCG certificate