Gaming Attendant: Flexible Shifts, Great Team, Fast-Paced

Melbourne Racing Club; Melbourne; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Competitive hourly rates

Flexible shifts

On-the-job training

Supportive team

Free onsite parking

Job summary

Pegasus Leisure Group is seeking a Gaming Attendant for its Highways venue in Springvale, Melbourne, on a casual basis. The role focuses on delivering top-tier customer service, maintaining a welcoming gaming area, and upholding responsible gaming standards.

Ideal candidates will bring hospitality experience, strong communication, and current RSA/RSG certifications, along with a valid gaming licence. Rotating roster includes nights, weekends and holidays.

Qualifications

• Experience in hospitality or gaming environments is preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced venue.
• RSA and RSG certifications, current gaming licence, and food safety knowledge or willingness to obtain.

Responsibilities

• Deliver outstanding customer service with a friendly, professional approach.
• Create a welcoming, safe gaming environment for guests.
• Handle cash and operate tills accurately and efficiently.
• Support venue promotions and loyalty program enquiries.
• Respond to customer concerns professionally and escalate where required.
• Maintain cleanliness, presentation and ambience of the gaming area.
• Support responsible gambling practices and provide information when required.

Skills

Customer service

Communication

Teamwork

Hospitality experience

RSA certification

RSG certification

Gaming licence

Food safety

Fast-paced work

Job description

Pegasus Leisure Group is seeking a Gaming Attendant for its Highways venue in Springvale, Melbourne, on a casual basis. The role focuses on delivering top-tier customer service, maintaining a welcoming gaming area, and upholding responsible gaming standards.

Ideal candidates will bring hospitality experience, strong communication, and current RSA/RSG certifications, along with a valid gaming licence. Rotating roster includes nights, weekends and holidays.