Gaming Attendant — RSA Certified, Welcoming Guests

endeavour group careers; Bundaberg; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Staff discounts at pubs and brands

Wellbeing services and programs

Learning and development opportunities

Job summary

ALH Hotels Melbourne is seeking a proactive Gaming Attendant to welcome guests and provide warm, authentic service in our busy gaming room.

You will handle cash and machine payouts in line with hotel policies, maintain RSA and RCG/RCG compliance, and contribute to a safe, responsible gaming environment.

Availability across days, evenings and weekends is required; physical tasks such as stocking and deliveries are part of the role, with exclusive staff discounts and wellbeing benefits.

Qualifications

• Excellent guest service and communication abilities.
• Current RSA and RCG/RCG certifications required.
• Physical task capability including lifting and stock movements.

Responsibilities

• Engage with guests and create memorable moments through warm service.
• Uphold safety and responsible gaming compliance (RSA and RCG/RCG).
• Handle cash, payouts and machine transactions in line with hotel policies.

Skills

People skills

Communication skills

Team player

Flexibility

Education

RSA and RSG/RCG qualifications

Job description

ALH Hotels Melbourne is seeking a proactive Gaming Attendant to welcome guests and provide warm, authentic service in our busy gaming room.

You will handle cash and machine payouts in line with hotel policies, maintain RSA and RCG/RCG compliance, and contribute to a safe, responsible gaming environment.

Availability across days, evenings and weekends is required; physical tasks such as stocking and deliveries are part of the role, with exclusive staff discounts and wellbeing benefits.