Gaming Attendant | Birallee Tavern, West Wodonga | VIC

Open Door Pub Co. Pty LTD; Wodonga; Presencial; AUD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Training provided

Career progression

Team support

Descripción de la vacante

Australian Venue Co. is seeking a friendly Gaming Attendant to join Birallee Tavern and support a safe, compliant gaming experience for guests. You will monitor operations, promote responsible gambling and collaborate with the team to ensure smooth venue functioning.

The role emphasizes attention to detail, reliability, and outstanding guest service, with shifts including evenings and weekends to meet venue needs. Training and development opportunities across 260+ venues are available.

Formación

• Previous experience in a gaming attendant role or strong understanding of gaming operations.
• Current Victorian Responsible Service of Gambling (RSG) certification, or willingness to obtain it.
• Strong attention to detail and commitment to compliance.
• Excellent customer service and communication skills.
• A reliable, professional approach and ability to work independently.
• Flexibility to work across a range of shifts, including evenings and weekends.

Responsabilidades

• Providing friendly, professional service to guests in the gaming room.
• Monitoring gaming operations and ensuring compliance with relevant legislation and venue procedures.
• Promoting responsible gambling practices and following all required compliance processes.
• Maintaining a clean, safe and well-presented gaming area.
• Responding to guest enquiries and assisting with any concerns professionally.
• Completing gaming-related administration and compliance checks accurately.
• Working closely with the wider team to support smooth venue operations.

Conocimientos

Gaming operations

Customer service

Attention to detail

Compliance

Reliability

Communication

Descripción del empleo

Love hospitality and enjoy creating great experiences for guests? Join the team at Birallee Tavern as a Gaming Attendant! We’re looking for a customer-focused and reliable Gaming Attendant to join our team at Birallee Tavern. If you have a passion for hospitality, strong attention to detail and an understanding of responsible gaming practices, this is a great opportunity to bring your skills to a welcoming local venue. You’ll play an important role in ensuring our gaming area operates smoothly, compliantly and provides a safe, enjoyable experience for every guest.

What You’ll Be Doing

• Providing friendly, professional service to guests in the gaming room.
• Monitoring gaming operations and ensuring compliance with relevant legislation and venue procedures.
• Promoting responsible gambling practices and following all required compliance processes.
• Maintaining a clean, safe and well-presented gaming area.
• Responding to guest enquiries and assisting with any concerns professionally.
• Completing gaming-related administration and compliance checks accurately.
• Working closely with the wider team to support smooth venue operations.

What We’re Looking For

• Previous experience in a gaming attendant role or a strong understanding of gaming operations.
• Current Victorian Responsible Service of Gambling (RSG) certification, or willingness to obtain it.
• Strong attention to detail and commitment to compliance.
• Excellent customer service and communication skills.
• A reliable, professional approach and ability to work independently.
• Flexibility to work across a range of shifts, including evenings and weekends.

What’s On Offer

• The opportunity to develop your gaming knowledge and skills.
• Ongoing training and support.
• Career progression opportunities across 260+ venues throughout Australia and New Zealand.
• Access to exclusive staff discounts across our venues.
• The chance to join a supportive team at a well-established local venue.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Turn your hospo job into a rewarding career Whether you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.

Have a question regarding a career at Australian Venue Co? Read some of our commonly asked questions here.