Gaming Attendant | Birallee Tavern, West Wodonga | VIC

New Zealand Venue Co.; Wodonga; Hybrid; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Ongoing training

Career progression across 260+ venues

Job summary

Birallee Tavern is seeking a Gaming Attendant to deliver friendly service in the gaming room and support compliant, safe, and enjoyable guest experiences.

You will monitor gaming operations, promote responsible gambling, and assist with inquiries while upholding high standards of cleanliness and safety. Flexibility across shifts, including evenings and weekends, is essential.

Qualifications

• Experience in hospitality or gaming is advantageous.
• Strong knowledge of responsible gaming practices.

Responsibilities

• Provide friendly, professional service to guests in the gaming room.
• Monitor gaming operations and ensure compliance with legislation and venue procedures.
• Promote responsible gambling and complete compliance checks.
• Maintain a clean, safe, and well-presented gaming area.
• Assist guests with enquiries and concerns in a professional manner.
• Complete gaming-related administration and compliance tasks accurately.
• Collaborate with the team to support smooth venue operations.

Skills

Guest service

Gaming operations

Compliance with regulations

Attention to detail

Communication skills

Flexibility

Job description

**Love hospitality and enjoy creating great experiences for guests? Join the team at Birallee Tavern as a Gaming Attendant!**We’re looking for a customer-focused and reliable Gaming Attendant to join our team at Birallee Tavern. If you have a passion for hospitality, strong attention to detail and an understanding of responsible gaming practices, this is a great opportunity to bring your skills to a welcoming local venue.You’ll play an important role in ensuring our gaming area operates smoothly, compliantly and provides a safe, enjoyable experience for every guest.### What You’ll Be Doing* Providing friendly, professional service to guests in the gaming room.* Monitoring gaming operations and ensuring compliance with relevant legislation and venue procedures.* Promoting responsible gambling practices and following all required compliance processes.* Maintaining a clean, safe and well-presented gaming area.* Responding to guest enquiries and assisting with any concerns professionally.* Completing gaming-related administration and compliance checks accurately.* Working closely with the wider team to support smooth venue operations.### What We’re Looking For* Previous experience in a gaming attendant role or a strong understanding of gaming operations.* Current Victorian Responsible Service of Gambling (RSG) certification, or willingness to obtain it.* Strong attention to detail and commitment to compliance.* Excellent customer service and communication skills.* A reliable, professional approach and ability to work independently.* Flexibility to work across a range of shifts, including evenings and weekends.### What’s On Offer* The opportunity to develop your gaming knowledge and skills.* Ongoing training and support.* Career progression opportunities across 260+ venues throughout Australia and New Zealand.* Access to exclusive staff discounts across our venues.* The chance to join a supportive team at a well-established local venue.**Ready to take the next step in your hospitality career? Apply today and join the team at Birallee Tavern!**