Future-Ready Workforce Design Lead

Commonwealth Bank; North Sydney Council; On-site; AUD 140,000 - 200,000; Full time

Job summary

Commonwealth Bank’s Workforce Effectiveness Centre of Excellence seeks a Workforce Effectiveness Lead to shape how work evolves as AI and technology transform the organisation.

You will partner with business and HR leaders, lead end-to-end engagements from diagnosis to future-state design, and translate insights into actionable decisions that align business and workforce needs. A human-centred approach and strong facilitation are valued in this role.

Qualifications

• Experience leading complex work design, organisation design, or workforce transformation initiatives in specialist, consulting, HRBP or related roles.
• Strong problem-solving, facilitation and storytelling capabilities with the ability to influence senior leaders.
• Understanding of how emerging technologies, including AI, reshape work, skills and workforce requirements.
• Experience translating data and organisational challenges into clear insights, strategic recommendations and practical outcomes for executives.
• Ability to navigate ambiguity, challenge assumptions and lead conversations shaping future workforce priorities.
• Human-centred approach with knowledge of organisational psychology, behavioural science or workplace wellbeing is highly regarded.

Responsibilities

• Lead end-to-end work design engagements, from diagnosis and problem definition through to future-state design and recommendations.
• Partner with business and HR leaders to understand how AI, technology and strategic change may reshape work, roles, skills and workforce requirements.
• Apply work design methodologies, tools and insights to identify opportunities and shape sustainable future-state solutions.
• Translate data and analysis into clear insights and compelling narratives that support senior leader decision-making.
• Facilitate discussions, constructively challenge assumptions and influence stakeholders across organisational boundaries.
• Connect work design with workforce planning, career architecture, transformation and broader organisational priorities.
• Contribute your expertise to emerging Workforce Effectiveness priorities as the organisation’s needs and capabilities continue to evolve.

Job description

Commonwealth Bank’s Workforce Effectiveness Centre of Excellence seeks a Workforce Effectiveness Lead to shape how work evolves as AI and technology transform the organisation.

You will partner with business and HR leaders, lead end-to-end engagements from diagnosis to future-state design, and translate insights into actionable decisions that align business and workforce needs. A human-centred approach and strong facilitation are valued in this role.