Future-Ready Workforce Architect

Commonwealth Bank; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Commonwealth Bank is seeking a Workforce Effectiveness Specialist to shape future work through design engagements, partnering with business and HR leaders to anticipate AI and technology impacts. You will apply structured problem-solving to translate data into actionable insights and collaborate across teams to implement future-state solutions.

The role focuses on diagnosing, designing, and enabling work redesign initiatives that align with workforce readiness and strategic change, contributing

Qualifications

• Experience in work design, organisation design, organisational effectiveness or workforce transformation.
• Strong problem-solving, facilitation and storytelling skills, with the ability to influence and engage senior stakeholders.
• An understanding of how emerging technologies, including AI, are reshaping work, skills and workforce needs.
• Experience translating complex information into clear insights and practical recommendations that support decision-making.

Responsibilities

• Deliver work design engagements, including diagnosis, analysis and future-state design.
• Partner with business and HR stakeholders to explore how AI, technology and strategic change may impact work, roles, skills and workforce requirements.
• Apply work design methodologies and tools to assess current-state work and identify future opportunities.
• Analyse complex information and translate it into clear insights, narratives and practical recommendations.
• Facilitate workshops and stakeholder discussions to explore opportunities and build alignment around outcomes.
• Collaborate across Workforce Effectiveness priorities to respond to emerging workforce and organisational needs.

Skills

Work design

Organisation design

Stakeholder management

Facilitation

Storytelling

AI awareness

Job description

Commonwealth Bank is seeking a Workforce Effectiveness Specialist to shape future work through design engagements, partnering with business and HR leaders to anticipate AI and technology impacts. You will apply structured problem-solving to translate data into actionable insights and collaborate across teams to implement future-state solutions.

The role focuses on diagnosing, designing, and enabling work redesign initiatives that align with workforce readiness and strategic change, contributing