Future-Ready Workforce Design Lead

cba; Sydney; On-site; AUD 140,000 - 210,000; Full time

Job summary

CommBank is seeking a senior professional to drive end-to-end work design engagements, aligning work design with broader workforce and organisational objectives. You will partner with HR and business leaders to anticipate how AI, technology and strategic change reshape roles and skills, and translate data into actionable insights for executive decisions.

You will lead diagnostics, future-state design and recommendations, facilitating discussions and shaping sustainable, workforce-ready solutions

Qualifications

• Experience leading complex work design, organisation design, organisational effectiveness or workforce transformation initiatives through specialist, consulting, HRBP or related roles.
• Strong problem-solving, facilitation and storytelling capabilities with ability to influence senior leaders and drive alignment.
• Understanding of how emerging technologies, including AI, are reshaping work, skills and workforce requirements.
• Experience translating data and organisational challenges into clear insights, strategic recommendations and practical outcomes for executive decision-making.
• Ability to navigate ambiguity, challenge established thinking and lead conversations shaping future priorities.
• Human-centred approach with knowledge of organisational psychology, behavioural science, human factors or workplace wellbeing (highly regarded).

Responsibilities

• Lead end-to-end work design engagements from diagnosis to future-state design and recommendations.
• Partner with business and HR leaders to understand how AI, technology and strategic change may reshape work, roles, skills and workforce requirements.
• Apply work design methodologies, tools and insights to identify opportunities and shape sustainable future-state solutions.
• Translate data and analysis into clear insights and compelling narratives that support senior leader decision-making.
• Facilitate discussions, constructively challenge assumptions and influence stakeholders across organisational boundaries.
• Connect work design with workforce planning, career architecture, transformation and broader priorities.
• Contribute expertise to emerging Workforce Effectiveness priorities as the organisation evolves.

Skills

Work design

Stakeholder management

AI awareness

Storytelling

Facilitation

Job description

CommBank is seeking a senior professional to drive end-to-end work design engagements, aligning work design with broader workforce and organisational objectives. You will partner with HR and business leaders to anticipate how AI, technology and strategic change reshape roles and skills, and translate data into actionable insights for executive decisions.

You will lead diagnostics, future-state design and recommendations, facilitating discussions and shaping sustainable, workforce-ready solutions