Funeral Director's Assistant - Full Training Provided

MMHR; Canberra; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Full training

Uniform provided

EAP program

Family-owned team

Job summary

MMHR is recruiting a Funeral Director's Assistant in Canberra. No prior experience required; full induction and structured training will equip you to support Funeral Directors before, during, and after services, ensuring a dignified experience for families.

The role offers a full training program, a uniform, access to our EAP and debriefing support, and the chance to grow in a close-knit, family-owned team serving the local community.

Qualifications

• No funeral industry experience required.
• Current driver's license is essential.
• Empathy and calm demeanor in emotionally sensitive situations.
• Reliable, punctual and flexible with rostered hours.

Responsibilities

• Assist Funeral Directors before, during, and after services to ensure smooth, respectful proceedings.
• Prepare chapels, venues, vehicles, and equipment to a high standard.
• Provide courteous, discreet support to families and attendees on the day.
• Assist with transfers of the deceased and with preparation of deceased persons with dignity.
• Carry out safe manual handling of coffins and general cleaning duties.

Skills

Interpersonal skills

Reliability & punctuality

Flexibility

Job description

Funeral Director's Assistant - Full Training Provided

Full induction and structured training across all aspects of the role

Uniform/suits provided

Access to our Employee Assistance Program (EAP) and structured debriefing support following difficult services

A genuinely tight-knit, family-owned team with a respected reputation across Canberra

Meaningful work, supporting local families when they need it most

About the client & the role

Our client is a family-owned funeral business with a well-established reputation in Canberra. As a close-knit team that takes pride in caring for local families and supporting each other, they offer meaningful work in a supportive environment.

They're looking for a genuine all-rounder to join their team as a Funeral Director's Assistant - someone eager, adaptable, and willing to learn.

You'll provide hands‑on operational and service support to our Funeral Directors, helping deliver a dignified, respectful, and professional experience for families at one of the most important moments in their lives.

No prior experience is necessary. We provide full, structured training across every aspect of the role, so what matters most is your attitude, reliability, and willingness to learn.

What you'll be doing

Assisting Funeral Directors before, during, and after services to ensure everything runs smoothly and respectfully

Preparing chapels, venues, vehicles, and equipment to a high standard

Providing courteous, discreet support to families and attendees on the day

Assisting with transfers of the deceased, and with the respectful preparation and presentation of deceased persons, always with dignity and care

Safe manual handling of deceased persons and coffins

Completing mortuary registration, identification, and checking procedures accurately

Assisting with coffin/casket preparation, trimming, and nameplate engraving

General cleaning duties, including vehicle washing and maintaining facilities and equipment to a high standard

What we're looking for

A genuine all-rounder; eager, adaptable, and willing to learn; no funeral industry experience necessary

Current driver's licence (essential)

Strong interpersonal skills and a calm, empathetic manner in emotionally sensitive situations

Reliability, punctuality, and flexibility; this role includes rostered hours, early starts, (occasional) weekend work, and (rostered) after-hours/on-call availability as required

Physical capacity to perform the manual handling tasks associated with the role

Willingness to consent to a National Police Check

Eligibility to work in Australia

Our client is an equal opportunity employer. They welcome applications from all suitably qualified people and will consider reasonable adjustments to support candidates to safely perform the inherent requirements of the role.