Funeral Director's Assistant

MAYDAY Recruitment Group; Hobart; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate

Casual with potential for permanent

Structured buddy onboarding

4 weeks buddy training

On-site parking

Optional overtime opportunities

Job summary

Mayday is partnering with a respected organisation within the funeral services sector to recruit Funeral Director Assistants (FDAs) in Hobart. This role is ideal for someone who is compassionate, service-driven, adaptable, and comfortable working in a sensitive and meaningful environment supporting families during important moments in their lives.

As a 24-hour operation, this position offers varied and meaningful work across funeral services, transfers, and day-to-day support functions.

Qualifications

• Full unrestricted driver’s licence is essential.
• Based in Hobart with willingness to travel to local sites.
• Availability across weekdays with after-hours flexibility.
• Comfort with circumstances involving death and grief.
• Ability to manage emotional aspects of transfer work.

Responsibilities

• Assist with funeral services and support families with professionalism and compassion.
• Conduct transfers and collections from hospitals, nursing homes, and coronial environments.
• Attend and complete collections from coronial facilities as required as part of transfer duties.
• Support viewings and preparation and handling requirements as needed.
• Assist with cleaning and preparation of spaces between services.
• Ensure compliance with workplace procedures, health and safety standards, and quality expectations.
• Support a collaborative, respectful, and professional team culture.

Skills

Driver's licence

Based in Hobart

4–5 days per week

After-hours availability

Empathy and compassion

Strong communication

Physically fit

Reliable and adaptable

Willing to travel locally

Job description

Mayday is partnering with a respected organisation within the funeral services sector to recruit Funeral Director Assistants (FDAs) in Hobart. This role is ideal for someone who is compassionate, service-driven, adaptable, and comfortable working in a sensitive and meaningful environment supporting families during important moments in their lives.

As a 24-hour operation, this position offers varied and meaningful work across funeral services, transfers, and day-to-day support functions. This is a casual opportunity with a strong potential for permanent opportunities for the right individual.

The Role

Working closely with the local team, you will support all aspects of funeral operations, with a strong focus on transfers, service delivery, and client support. This is a multi-skilled role where no two days are the same, and you’ll be supported with structured training and buddy programs from day one.

Key responsibilities include:

• Assisting with funeral services and supporting families with professionalism and compassion
• Conducting transfers and collections from hospitals, nursing homes, private residences, coronial environments, and other locations during business hours and occasionallyafter hours.
• Attending and completing collections from coronial facilities as required as part of transfer duties
• Supporting viewings and assisting with preparation and handling requirements as needed
• Assisting with cleaning and preparation of spaces between services
• Ensuring compliance with workplace procedures, health and safety standards, and quality expectations
• Supporting a collaborative, respectful, and professional team culture

About You

Essential:

• Full unrestricted driver’s licence
• Based in Hobart, but happy to travel to other local sites when required.
• Full availability across weekdays, with flexibility for after-hours work where required
• Comfortable working in circumstances involving death and grief
• Comfortable undertaking transfer work including collections from hospitals, nursing homes, and coronial environments
• Ability to manage the emotional aspects of transfer work, including exposure to sensitive situations and deceased persons
• Strong communication skills with a calm, empathetic, and professional approach
• Physically fit and capable of manual handling requirements
• Reliable, adaptable, and comfortable working within a 24-hour operational environment
• Ability to commit to a minimum of 4–5 days per week

Desirable:

• Previous experience in funeral services, healthcare, aged care, community services, or other people-focused industries
• Experience in customer-facing or emotionally sensitive environments
• Availability for optional weekend after-hours work

What’s On Offer?

• Competitive hourly rate
• Casual opportunity with potential for permanent employment
• Structured onboarding with monthly inductions
• 4 weeks of buddy training across both funeral services and transfers
• Full-time training hours during the first 2weeks in the office and on the road with experienced team members
• Buddy support with senior FDAs across transfers and funeral services until comfortable working independently
• Opportunity to develop a unique and rewarding career within an essential services industry
• Supportive team environment with established processes and mentoring
• On-site parking available
• Optional overtime opportunities

If you are someone who values compassion, professionalism, teamwork, and meaningful work within the community, we’d love to hear from you.