Fundraising Manager

The Royal Women's Hospital; Australia; Hybrid; AUD 111,000 - 121,000; Full time

Benefits offered by this job

Salary packaging benefits

Wellbeing program

Public transport options nearby

Onsite facilities

Five weeks annual leave

Flexible hybrid working

Job summary

The Royal Women's Hospital in Parkville, Australia, is seeking a Fundraising Manager to lead donor experience programs and optimise donor journeys across digital and community fundraising streams. You will partner with PCI, Communications, Clinical teams and Research to drive growth, retention and upgrades, shaping donor interactions with warmth and strategic insight.

Applicants should have proven leadership in multi-channel fundraising, strong data analytics, and experience with CRM and

Qualifications

• Experience leading multi-channel fundraising programs including acquisition, retention, reactivation and upgrade.

Responsibilities

• Lead Donor Experience programs and donor journey optimisation.
• Drive growth, acquisition and retention across donor communities.
• Collaborate with PCI, Communications, Clinical teams and Research to deepen donor engagement.
• Monitor program performance against budget and targets and optimise accordingly.

Skills

Donor experience management

Multi-channel fundraising

Data analytics

CRM

Marketing automation

Stakeholder management

Team leadership

Tools

CRM systems

Marketing automation platforms

Job description

Are you an existing employee of the Women's? If so, please log into SuccessFactors from the intranet and select Home > Careers to apply and view all available roles, including internal-only roles.

• Full time ongoing role
• Parkville location with flexible, hybrid working
• $111,103 - $121,274 + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’soldest and most distinguishedtertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

The Office of Philanthropy & Community Investment (PCI) leads all fundraising and philanthropic activity for the Women's, sourcing and managing support across a diverse range of channels including individual and major donors, bequests, philanthropic trusts and foundations, corporate and community partnerships, and community fundraising. Our team brings together fundraising, communications and stakeholder engagement expertise to build lasting relationships with donors and partners who share our commitment to women's and newborn health.

About the role

As an Fundraising Managaer you will play a key role in shaping how our donors experience their journey at the Women’s. It leads the management, performance and optimisation of our Donor Experience programs, driving growth, acquisition, retention, reactivation and upgrade activity across our donor communities.You’ll take the lead in growing programs including Digital Regular Giving, Grateful Giving, Community Fundraising and NICU Warriors, bringing curiosity and creativity to how we test, refine and improve the journey for our donors.

It’s a role for someone that loves a challenge as much as a good relationship and who can think strategically about growth while never losing sight of the person behind every gift.

A regular day will see you:

• Checking in on donor communities – looking at how Donor Experience programs are performing, receiving and responding to donor feedback firsthand, testing new ideas to keep improving the experience for our supporters.
• Connecting with the team – catching up with the Fundraising Coordinator on NICU Warriors, Community Fundraising and other programs, offering encouragement, coaching and a hand where it’s needed.
• Bringing people together – working with colleagues across PCI, Communications, Clinical teams and Research to spot new opportunities, share stories and deepen connections between staff and donors.
• Keeping an eye on the numbers that matter – monitoring how Regular Giving is tracking against budget and targets, working with our supplier to ensure the program is continually optimised for success.

About you

You blend strategic, data-informed thinking with genuine warmth, you get energised by thinking outside the box and testing new ideas, but never lose sight of the person on the other end of every donor interaction. You’re a natural collaborator who empowers those around them and a leader who does the work with the team.

You’ll bring with you:

• Demonstrated experience leading multi-channel fundraising programs including acquisition, retention, reactivation and upgrade strategies with a focus on building donor communities.
• A strategic mindset with strong analytical skills and experience using data and insights to inform program development and drive continuous improvement.
• Experience with CRM, marketing automation and fundraising platforms, with the ability to work collaboratively to optimise systems for growth and efficiency.
• Demonstrated people leadership experience, including coaching, performance management and building high‑performing teams.
• Extensive experience in stakeholder management, working across internal teams and external suppliers to deliver aligned outcomes.

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
• Flexible, hybrid working arrangements

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

If you have any enquiries, please contact Rebecca Booth on 0430 406 684 or [e-mail].