Fund Administrator

Niche 212; Brisbane; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Flexible leave

Insurance & wellbeing support

Paid parental leave

Job summary

Niche 212, Brisbane-based, is seeking an Operations Administrator to deliver high-quality member administration for superannuation services. You will review processes, ensure accuracy, and collaborate with internal teams to support efficient operations and continuous improvement.

Ideal candidates will have strong planning, attention to detail, and knowledge of superannuation administration, plus excellent communication. The role offers hybrid working, flexible leave, and wellbeing support.

Qualifications

• Strong planning and organisational skills with ability to manage priorities.
• Excellent attention to detail and accuracy.
• Knowledge of superannuation administration and related processes.
• Strong verbal and written communication and collaborative mindset.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Process and maintain member administration activities (applications, contributions, withdrawals, payments, updates).
• Liaise with internal and external stakeholders to resolve queries.
• Ensure records are accurate and timely outputs.
• Participate in team meetings and suggest workflow improvements.
• Support across functions to cover team requirements.
• Complete tasks per service standards, regulations and deadlines.
• Identify and report errors, risks or operational concerns.
• Provide general admin support and assist with ad hoc tasks.

Skills

Planning & Organisation

Attention to Detail

Superannuation Administration

Communication

Adaptability

Analytical Thinking

Job description

The organisation is a global provider of technology-driven solutions and services that supports financial services and healthcare organisations worldwide. It specialises in investor distribution, information processing and software solutions across investment management, banking, insurance, real estate and related financial markets.

The Role

Be part of an operations team responsible for delivering high-quality superannuation service and support to members. The role involves managing and reviewing administrative processes, maintaining accuracy and compliance, responding to enquiries and working collaboratively with colleagues and stakeholders to support efficient operations and continuous improvement.

Day to day Responsibilities:

• Process and maintain a range of member administration activities, including applications, contributions, withdrawals, payments and account updates.
• Liaise with internal teams and external stakeholders to resolve queries and action requests.
• Ensure records are accurate and collaborate with colleagues to deliver efficient, timely outcomes.
• Participate in team meetings, providing input and suggesting improvements to workflows.
• Assist across different functions to support team requirements and operational coverage.
• Complete tasks in line with agreed service standards, regulatory requirements and deadlines.
• Proactively identify and report errors, risks or operational concerns.
• Provide general administrative support and assist with ad hoc tasks as needed.

Required Experience

• Strong planning and organisational skills, with the ability to manage competing priorities.
• Excellent attention to detail and accuracy.
• Knowledge of superannuation administration and related processes.
• Ability to adapt and work effectively in a fast-paced environment.
• Strong verbal and written communication skills.
• Proactive approach with a collaborative team mindset.
• Willingness to learn and develop new capabilities.
• Sound analytical thinking and problem-solving skills.

Enjoy a range of benefits including hybrid working, flexible leave, insurance and wellbeing support, paid parental leave, inclusive workplace initiatives, tailored training and development, and discounts on fitness, travel and lifestyle services.