Functions, Events and Sales Coordinator

Rossdale Golf Club; Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Training and development

Flexible working arrangements

Résumé du poste

Rossdale Golf Club in Aspendale, Melbourne is seeking a motivated Function & Events Coordinator. This hands-on role focuses on managing enquiries from first contact through to bookings, delivering memorable events and driving function revenue.

You will be the main contact for members, guests, wedding couples, corporate clients and local businesses, coordinating food, beverage, room setup and all event details with internal teams.

Qualifications

• Experience in events, functions, hospitality and sales, preferably in hospitality venues or membership organisations.
• Confidence conducting venue inspections and client meetings, guiding event planning.
• Strong administration skills including bookings, invoicing, client records, run sheets and floor plans.
• Experience coordinating suppliers, menus, styling, entertainment and other event logistics.
• Excellent communication, organisation and attention to detail with multiple events and deadlines.
• Proficiency in Microsoft Office and Canva, with ability to learn booking, POS and event management systems.

Responsabilités

• Manage all incoming function and event enquiries.
• Respond quickly and professionally via phone, email and online platforms.
• Convert enquiries into confirmed bookings and follow up potential events.
• Conduct venue viewings and meetings with prospective clients.
• Plan functions including food, beverage, room setup and event requirements.
• Prepare function proposals, packages and booking information.
• Maintain function calendars, deposits and booking details.
• Communicate event requirements with venue managers, golf teams, kitchen and staff.
• Ensure functions are handed over to the venue operations team prior to the event.
• Follow up customers after functions and encourage repeat business.
• Build relationships with local businesses, sporting clubs and community groups.
• Identify opportunities to increase function and event revenue.
• Develop and promote function packages including birthdays, engagements, corporate events, Christmas parties, etc.
• Keep function information across websites and online platforms accurate and up to date.
• Assist with social media and marketing content related to functions and events.
• Track enquiries, conversions and function revenue; report results.

Connaissances

Hospitality experience

Sales

Administration

Communication

Attention to detail

Professionalism

Outils

Microsoft Office

Canva

Description du poste

An exciting opportunity exists for a motivated and highly organised Function & Events Coordinator to join our team at Rossdale Golf Club, Aspendale. This is a hands‑on role for someone who loves hospitality, enjoys dealing with people and knows how to turn an enquiry into a successful event. You'll be responsible for managing function enquiries and bookings from the initial conversation right through to the event, while actively helping us grow function revenue. You'll be the main point of contact for members, guests, wedding couples, corporate clients and local businesses.

Key responsibilities

Manage all incoming function and event enquiries

Respond to enquiries quickly and professionally via phone, email and online enquiry platforms

Convert enquiries into confirmed bookings and actively follow up potential new events and golf days

Conduct venue viewings and meetings with prospective clients

Work with customers to plan functions including food, beverage, room setup and event requirements

Prepare function proposals, packages and booking information

Maintain function calendars, deposits and booking details

Communicate all event requirements clearly with venue managers, golf teams, kitchen teams and staff

Ensure functions are properly handed over to the venue operations team prior to the event

Follow up customers after functions and encourage repeat business

Build relationships with local businesses, sporting clubs, community groups and organisations

Proactively identify opportunities to increase function and event revenue

Assist in developing and promoting function packages, including birthdays, engagements, corporate events, corporate golf days, Christmas parties, sporting club functions and other celebrations

Keep function information across websites and online platforms accurate and up to date

Assist with social media and marketing content relating to functions and events

Track enquiries, conversions and function revenue and report on results

About you

Experience in events, functions, hospitality and sales, preferably within a hospitality venue or membership‑based organisation

Confidence conducting venue inspections, client meetings and guiding clients through event planning requirements

Strong administration skills, including bookings, invoicing, client records, run sheets and floor plans

Experience coordinating suppliers, menus, styling, entertainment and other event logistics

Excellent communication, organisation and attention to detail, with the ability to manage multiple events and deadlines

Proficiency in Microsoft Office and Canva, with the ability to learn booking, POS and event management systems

Experience with social media to promote events and club facilities

A current RSA certificate or willingness to obtain one

A proactive, commercially minded approach, with the initiative to generate enquiries, develop relationships and identify new business opportunities

Ability to manage multiple functions and enquiries at the same time

Be part of a welcoming golf club community and play a key role in its success

Work in a varied role that combines sales, events and administration

Receive training and professional development support

Flexible working arrangements where required

Opportunity to take ownership of and grow our functions business