Functions and Event Supervisor

Dreamworld and SkyPoint; Gold Coast City; In loco; AUD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free entry to SkyPoint & Dreamworld

Discounts across Dreamworld, WhiteWat​

Uniform provided

Onsite parking

Annual savings across retailers

Descrizione del lavoro

SkyPoint is seeking an experienced Functions & Events Supervisor to lead premium events atop the Gold Coast. You will oversee operational prep, hands‑on delivery and on‑floor leadership to ensure exceptional guest experiences.

This full‑time salaried role sits within a fast‑paced F&B environment with a focus on premium service and safety. You will translate event requirements into operational plans, supervise staff, coordinate with clients, and contribute to the success of gala dinners, weddings

Competenze

• Supervisory or team leadership experience within events, hospitality, food and beverage or another guest‑focused environment.
• Experience delivering premium functions or hospitality experiences.
• Strong attention to detail and ability to translate event requirements into an operational plan.
• Confidence to lead team briefings and maintain service standards.
• Current RSA; RMLV would be highly regarded.
• Experience using POS systems and managing cash-handling processes.

Mansioni

• Translate event run sheets into a clear operational plan.
• Plan staffing requirements and allocate service roles.
• Lead team briefings and coordinate venue setup.
• Liaise with clients on operational details in lead‑up to events.
• Direct hands‑on delivery from setup through pack‑down.
• Coordinate food, beverage, service timing and venue presentation.
• Maintain safety, HACCP compliance, cleanliness and presentation.
• Support other areas of SkyPoint’s F&B operation during quiet periods.

Conoscenze

Team leadership

Event operations

Customer service

Communication

Problem solving

Strumenti

POS systems

Cash handling

Descrizione del lavoro

Lead premium events from one of the Gold Coast’s most iconic venues, 230 metres above the city.

SkyPoint is one of the Gold Coast’s most distinctive hospitality and events venues. From gala dinners and weddings to cocktail parties, we create memorable experiences for up to 350 guests, framed by spectacular coastal views. We are looking for an experienced hospitality or events supervisor who is ready to take ownership of event delivery, develop their leadership skills and help us deliver exceptional guest experiences.

Functions & Events Supervisor

You will oversee the operational preparation and hands‑on delivery of our events. You will lead the team on the floor, maintain premium service standards and ensure every element of the guest experience comes together seamlessly. This is a full‑time salaried position.

What You Will Own

You will take ownership of the operational and guest experience outcomes for each event you lead, including:

• Reviewing event run sheets and translating requirements into a clear operational plan.
• Planning event staffing requirements and allocating service roles.
• Leading team briefings and coordinating venue setup.
• Liaising with clients on operational details in the lead‑up to their event.
• Leading the hands‑on delivery of events from setup through to pack‑down.
• Coordinating food, beverage, service timing and venue presentation.
• Setting clear expectations and supporting the team throughout each event.
• Responding confidently to operational challenges and guest needs as they arise.
• Maintaining high standards of safety, responsible service, HACCP compliance, cleanliness and presentation.

The position does not carry responsibility for selling or coordinating events. Once an event is confirmed, your focus will be preparing the operation and delivering an exceptional experience on the day. You will be supported by our Food and Beverage Operations Manager and an established management structure, giving you the guidance and resources to succeed in the role. During periods without events, you will support other areas of SkyPoint’s Food and Beverage operation, including our Bistro+Bar.

What You Will Bring

You are a confident and approachable leader who enjoys being part of the action. You communicate clearly, remain calm under pressure and take pride in bringing a team together to deliver polished, memorable events. You will also bring:

• Supervisory or team leadership experience within events, hospitality, food and beverage or another guest‑focused environment.
• Experience delivering functions or premium hospitality experiences.
• Strong attention to detail and the ability to turn event requirements into an effective operational plan.
• The confidence to lead team briefings, allocate responsibilities and maintain service standards.
• A genuine passion for creating outstanding guest experiences.
• A current Responsible Service of Alcohol certificate. An RMLV would be highly regarded.
• Experience using point‑of‑sale systems and managing cash‑handling processes.
• Strong communication, organisational and problem‑solving skills.

Your Roster

We understand that balance matters. While the role requires flexibility across days, evenings, weekends and public holidays to support our event calendar, supervisors participate in a rotating weekend roster designed to support a positive work‑life balance.

Why join SkyPoint?

• Lead gala dinners, weddings and cocktail events in one of Queensland’s most iconic venues.
• Take genuine ownership of event delivery while being supported by an experienced management team.
• Build your leadership career through training and development.
• Work with a team that values initiative, ideas and exceptional service.
• Enjoy free entry and discounts across Dreamworld, WhiteWater World and SkyPoint.
• Access hundreds of dollars in annual savings across major Australian retailers.
• Receive a laundered uniform and onsite parking.
• Work in an energetic environment with some of the best views on the Gold Coast.

Diversity and Inclusion

At Dreamworld, WhiteWater World and SkyPoint, we’re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

Our selection process may include a one‑way video interview, face‑to‑face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

SkyPoint sits atop the iconic Q1 Building and offers a workplace unlike anywhere else. It’s fast‑paced, guest‑focused and no two days - and events - are quite the same.

Primary Location

AU-QLD-Surfers Paradise

Schedule

Full‑time