Functions and Event Supervisor

SkyPoint; Gold Coast City; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free entry and discounts across Dreamw

Hundreds of dollars in annual savings

Laundered uniform and onsite parking

Job summary

SkyPoint on the Gold Coast is seeking an experienced Functions & Events Supervisor to oversee the hands-on delivery of premium events from setup through pack-down. You will lead the floor team, coordinate operation plans and maintain high service standards to ensure every guest experience is flawless.

You will liaise with clients on details, manage staffing, ensure HACCP compliance and safety, and work with the Food & Beverage operations team. RSA is required; RMLV would be highly regarded.

Qualifications

• Experience delivering premium hospitality or events.
• Ability to lead a team on the floor and coordinate event delivery.
• RSA certificate; RMLV would be highly regarded.

Responsibilities

• Lead the hands-on delivery of events from setup to pack-down.
• Oversee operational preparation and guest experience.
• Coordinate food, beverage, service timing and venue presentation.
• Liaise with clients on operational details prior to events.
• Maintain high safety, HACCP, cleanliness and presentation.

Skills

Team leadership

Customer service

Attention to detail

Communication

Tools

POS systems

Cash handling

Job description

Lead premium events from one of the Gold Coast’s most iconic venues, 230 metres above the city.

SkyPoint is one of the Gold Coast’s most distinctive hospitality and events venues. From gala dinners and weddings to cocktail parties, we create memorable experiences for up to 350 guests, framed by spectacular coastal views. We are looking for an experienced hospitality or events supervisor who is ready to take ownership of event delivery, develop their leadership skills and help us deliver exceptional guest experiences.

As our Functions & Events Supervisor, you will oversee the operational preparation and hands‑on delivery of our events. You will lead the team on the floor, maintain premium service standards and ensure every element of the guest experience comes together seamlessly. This is a full‑time salaried position.

What you will own:

You will take ownership of the operational and guest experience outcomes for each event you lead, including:

• Reviewing event run sheets and translating requirements into a clear operational plan.
• Planning event staffing requirements and allocating service roles.
• Leading team briefings and coordinating venue setup.
• Liaising with clients on operational details in the lead‑up to their event.
• Leading the hands‑on delivery of events from setup through to pack‑down.
• Coordinating food, beverage, service timing and venue presentation.
• Setting clear expectations and supporting the team throughout each event.
• Responding confidently to operational challenges and guest needs as they arise.
• Maintaining high standards of safety, responsible service, HACCP compliance, cleanliness and presentation.

The position does not carry responsibility for selling or coordinating events. Once an event is confirmed, your focus will be preparing the operation and delivering an exceptional experience on the day. You will be supported by our Food and Beverage Operations Manager and an established management structure, giving you the guidance and resources to succeed in the role. During periods without events, you will support other areas of SkyPoint’s Food and Beverage operation, including our Bistro+Bar.

What you will bring:

You are a confident and approachable leader who enjoys being part of the action. You communicate clearly, remain calm under pressure and take pride in bringing a team together to deliver polished, memorable events. You will also bring:

• Supervisory or team leadership experience within events, hospitality, food and beverage or another guest‑focused environment.
• Experience delivering functions or premium hospitality experiences.
• Strong attention to detail and the ability to turn event requirements into an effective operational plan.
• The confidence to lead team briefings, allocate responsibilities and maintain service standards.
• A genuine passion for creating outstanding guest experiences.
• A current Responsible Service of Alcohol certificate. An RMLV would be highly regarded.
• Experience using point‑of‑sale systems and managing cash‑handling processes.
• Strong communication, organisational and problem‑solving skills.

Our selection process may include a one‑way video interview, face‑to‑face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

Your roster:

We understand that balance matters. While the role requires flexibility across days, evenings, weekends and public holidays to support our event calendar, supervisors participate in a rotating weekend roster designed to support a positive work‑life balance.

• Lead gala dinners, weddings and cocktail events in one of Queensland’s most iconic venues.
• Take genuine ownership of event delivery while being supported by an experienced management team.
• Build your leadership career through training and development.
• Work with a team that values initiative, ideas and exceptional service.
• Enjoy free entry and discounts across Dreamworld, WhiteWater World and SkyPoint.
• Access hundreds of dollars in annual savings across major Australian retailers.
• Receive a laundered uniform and onsite parking.
• Work in an energetic environment with some of the best views on the Gold Coast.

Diversity and Inclusion

At Dreamworld, WhiteWater World and SkyPoint, we’re committed to creating an inclusive and accessible environment where everyone, guests and Team Members alike, feel valued and respected. We celebrate the cultural and personal differences of our team, representative of the diverse community in which we operate. By drawing on the unique talents and contributions of each individual, we create unforgettable memories for our guests.

Our selection process may include a one‑way video interview, face‑to‑face or group interview, health assessment, reference checks, criminal history check, and verification of your working rights. We are committed to an inclusive and accessible recruitment experience, therefore you will be provided opportunity to advise of any accessibility needs or required accommodations, as you progress through the recruitment process.

SkyPoint sits atop the iconic Q1 Building and offers a workplace unlike anywhere else. It’s fast‑paced, guest‑focused and no two days - and events - are quite the same.