Fulltime Contract Administrator

Nowra Coaches; Nowra; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive salary

Regular performance reviews

Job summary

Nowra Coaches is seeking a detail-oriented Contract Administrator to support contract compliance, monitor KPIs, and prepare reporting for government and private transport contracts from our Nowra offices.

You will manage service variations, assess contractor claims, and maintain accurate record-keeping, while coordinating with operations and stakeholders in a fast-paced environment. A tertiary qualification in business or logistics is valued.

Qualifications

• 2–3 years of experience in contract administration, commercial support, or procurement.
• Ability to interpret complex service agreements and evaluate financial variations.
• Strong written communication skills for emails, reports, and contractual correspondence.

Responsibilities

• Compliance & Monitoring: Track government and private bus service contracts to ensure adherence to schedules, safety regulations and KPIs.
• Reporting & Analytics: Generate monthly data reports, including excused event collection and submissions.
• Stakeholder Engagement: Manage feedback or complaints related to contracted services, ensuring timely responses and proper documentation.
• Record Management: Maintain accurate data records as per contract terms.

Skills

Contract administration

Commercial support

Procurement

Contract management software

Data reporting

KPI analysis

Education

Tertiary qualification in Business/Business Law/Logistics

Tools

Contract management software

Job description

Job Type: Permanent position | Full time position

Job Description

About Us Nowra Coaches Pty Ltd is a leading transport provider dedicated to delivering safe, reliable, and efficient public transport, charter services and long distance coach services. We are seeking a detail-oriented Contract Administrator to assist with contract compliance and reporting.

Role Overview As a Contract Administrator, you will be the core link between our operational performance and our contractual compliance frameworks. You will safeguard our commercial interests by monitoring key performance indicators (KPIs), preparing service variations, assessing contractor claims, and drafting reporting metrics for government transport bodies.

Key Responsibilities

• Compliance & Monitoring: Track government and private bus service contract delivery to ensure strict adherence to operational schedules, safety regulations, and KPIs.
• Reporting & Analytics: Generate monthly data reports, including excused event collection and submissions.

Daily and weekly data collection and analysis and Maintain contract plan reporting.

• Stakeholder Engagement: Manage any feedback or complaints in relation to contracted services, ensuring compliance with response timeframes, investigation requirements and documentation.
• Record Management: Maintain accurate data records as per contract terms.

What We Are Looking For

• Experience: Minimum 2–3 years of experience in contract administration, commercial support, or procurement—ideally within the transport, logistics, infrastructure, or heavy industry sectors.
• Skills: High-level proficiency in interpreting complex service agreements, evaluating financial variations, and using contract management software.
• Communication: Exceptional written communication skills for writing professional emails, reports, and contractual correspondence.
• Attributes: Sharp attention to detail, strong numerical accuracy, and an ability to work collaboratively in a fast-paced environment.
• Qualifications: Tertiary qualification in Business, Business Law, Logistics, or a related field is highly regarded but not mandatory.

What We Offer

• Competitive salary package with regular performance reviews.