Full-Time Shift Supervisor | Brand New Kallangur Location

Burger Urge; Kallangur; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

Career growth

Job security

Brand culture

Job summary

Burger Urge in Kallangur is launching a new restaurant and seeks two hands-on Shift Supervisors to lead the team and deliver exceptional guest experiences from day one. This is a frontline, floor-based leadership role with a focus on operations, service quality, and team culture.

As a Shift Supervisor, you will set the tone on shift, coach staff, ensure food safety and hygiene, manage inventory, and help drive a successful launch with strong guest focus and operational excellence.

Qualifications

• 1–2 years’ experience in a supervisory role within hospitality.
• Current Food Safety Supervisor Certificate (or willingness to obtain).
• Current RSA certification (or willingness to obtain).

Responsibilities

• Lead shifts and motivate team performance.
• Deliver outstanding customer service and guest experiences.
• Oversee food preparation, service standards, and product quality.
• Maintain food safety, hygiene, and compliance.
• Manage inventory, stock, and ordering.
• Ensure a clean, organized, and high-standard venue.
• Handle customer issues confidently and professionally.
• Support team training, culture, and operational success.
• Assist with marketing and promotional initiatives.

Skills

Leadership

Customer service

Communication

Job description

Burger Urge Shift Supervisor|New Restaurant Launch

Location: Kallangur

Burger Urge has been serving up delicious, juicy burgers for over 18 years. We believe burgers should be done right - using premium local ingredients to deliver both classic favourites and on-trend creations.

We’re a fast-growing, dynamic restaurant group with a genuine passion for hospitality. We are looking for two hands-on Shift Supervisors to lead our team at the new Kallangur restaurant, delivering exceptional guest experiences and building a positive, high-performing culture.

We’re not looking for a clipboard manager.

We’re looking for a leader who thrives on the floor.

Our Vision

Our vision goes beyond running successful restaurants.

We are building a group of companies that integrates product design across food, entertainment, music, film, art, and fashion — creating one of the world’s leading food, retail, and lifestyle brands.

We aim to redefine hospitality by raising standards and delivering memorable experiences that reflect our creativity, values, and ambition.

The Role

As Shift Supervisor, you’ll play a hands-on leadership role ensuring smooth, high-quality daily operations, including:

• Leading shifts and motivating team performance
• Delivering outstanding customer service and guest experiences
• Overseeing food preparation, service standards, and product quality
• Maintaining food safety, hygiene, and compliance
• Managing inventory, stock, and ordering
• Ensuring a clean, organized, and high-standard venue
• Handling customer issues confidently and professionally
• Supporting team training, culture, and operational success
• Assisting with marketing and promotional initiatives

You’ll set the tone on shift, inspire your team, and make the Kallangur launch a success from day one.

Burger Urge Perks

• Generous employee discounts on food and merchandise
• Career growth and promotion pathways within a fast-growing company
• Strong market position with job security
• A creative and supportive brand culture

What We’re Looking For

• 1–2 years’ experience in a supervisory role within hospitality
• Strong leadership and communication skills
• Proven ability to deliver exceptional customer service
• Ability to thrive in a fast-paced, high-volume environment
• Positive, motivated, and solutions-focused attitude
• Flexible availability, including evenings and weekends
• Current Food Safety Supervisor Certificate (or willingness to obtain)
• Current RSA certification (or willingness to obtain)

If you’re ready to lead from the front, build a great team, and make an impact at Burger Urge Kallangur, we want to hear from you.