Restaurant Operations Supervisor | Service & Team Leader

Burger Urge; Burpengary; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Staff discount

Career growth

Job security

Brand creativity

Job summary

Burger Urge Burpengary is seeking an experienced Restaurant Supervisor to lead daily operations, ensure excellent customer service, and drive a positive team culture. You will oversee staff, shift schedules, food preparation oversight, inventory checks, and resolve customer concerns while maintaining high standards of food safety and service in a fast-paced environment.

Applicants should have supervisory restaurant experience, strong communication, and flexibility to work evenings and weekends.

Qualifications

• Experience in a supervisory role in the restaurant or hospitality industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings and weekends.
• Excellent customer service skills.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Hire, train, and supervise staff members.
• Create and maintain employee schedules.
• Ensure that all food and beverages are prepared and served in a timely and efficient manner.
• Monitor inventory levels and order supplies as needed.
• Ensure that the restaurant is clean and presentable at all times.
• Handle customer complaints and concerns in a professional and timely manner.
• Assist with marketing and promotional activities.
• Maintain high levels of customer satisfaction and loyalty.

Skills

Leadership

Communication

Customer service

Time management

Education

Food Safety Certificate

RSA Certificate

Job description

Burger Urge Burpengary is seeking an experienced Restaurant Supervisor to lead daily operations, ensure excellent customer service, and drive a positive team culture. You will oversee staff, shift schedules, food preparation oversight, inventory checks, and resolve customer concerns while maintaining high standards of food safety and service in a fast-paced environment.

Applicants should have supervisory restaurant experience, strong communication, and flexibility to work evenings and weekends.