Full-Time Sales Associate - SANDRO & MAJE | Multiple Locations

SMCP Asia Limited; Sydney; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Staff discount

Job summary

SMCP Asia Limited invites applications for Full-Time Sales Associates at Sandro and Maje stores in Sydney. You will greet customers, offer styling advice, and process sales while ensuring store presentation meets premium brand standards.

The role requires excellent communication, a passion for fashion, and flexibility to work evenings and weekends in a luxury retail environment.

Qualifications

• Experience in retail or customer service, preferably fashion/luxury.
• Excellent interpersonal and communication skills.
• Passion for fashion and trends.

Responsibilities

• Greet customers and provide styling advice and product recommendations.
• Process sales using POS systems efficiently and accurately.
• Maintain knowledge of current collections and communicate features to customers.
• Keep store visually appealing with well-displayed merchandise.
• Assist with merchandising and window displays.
• Handle inquiries and resolve issues professionally.

Skills

Retail experience

Customer service

Fashion awareness

POS proficiency

Flexible schedule

Team player

Attention to presentation

Reliability

Tools

POS systems

Job description

Full-Time Sales Associate - SANDRO & MAJE | Multiple Locations

Sandro and Maje are leading Parisian fashion houses renowned for their effortless sophistication, contemporary style, and premium quality craftsmanship. Founded in Paris, both brands embody the essence of modern French fashion, combining timeless elegance with a distinctive creative vision.

As part of the global SMCP Group, Sandro and Maje are represented in some of the world's most prestigious shopping destinations, delivering an exceptional client experience through personalised service, expert styling, and a passion for premium creative fashion. Our teams are dedicated to building meaningful client relationships while bringing the unique spirit of Parisian style to every interaction.

About the Role

We are seeking enthusiastic and customer-focused Full-Time Sales Associates to join our SANDRO and MAJE retail locations across Sydney. This is a Full-Time Position and will require you to work 38 hours per week. You will play a crucial role in delivering outstanding customer service, driving sales and representing our brands with professionalism and passion. Your contribution will directly impact the customer experience and the success of our stores.

What You'll Be Doing

• Welcoming customers warmly and providing personalised styling advice and product recommendations
• Processing sales transactions efficiently and accurately using retail point-of-sale systems
• Maintaining product knowledge of current collections and communicating key features and benefits to customers
• Keeping the store environment visually appealing by ensuring merchandise is well-displayed, organised and properly stocked
• Assisting with visual merchandising and window displays to attract and engage customers
• Handling customer enquiries and resolving issues professionally and courteously
• Supporting stock management activities, including receiving, checking and pricing merchandise
• Contributing to a positive team atmosphere and supporting colleagues to deliver excellent service
• Adhering to store policies, health and safety procedures and brand guidelines

What We're Looking For

• Proven retail or customer service experience, ideally within a fashion or luxury retail environment
• Excellent interpersonal and communication skills with the ability to engage customers confidently
• A genuine passion for fashion and an understanding of current trends and style
• Strong numeracy skills and proficiency with point-of-sale systems or similar technology
• Ability to work flexibly, including evenings and weekends as required by the role
• Attention to detail and pride in maintaining high standards of presentation and service
• A team-oriented mindset with the ability to work independently when required
• Physical capability to stand for extended periods and handle merchandise
• Reliability and punctuality in meeting scheduled shifts

What We Offer

We believe in supporting our team members with benefits that enhance both their professional development and personal wellbeing. We offer a staff discount on our SANDRO and MAJE collections. Our supportive team environment encourages growth and development, with opportunities to enhance your retail and customer service skills. We are committed to fostering an inclusive workplace where every team member feels valued and respected, and we welcome applications from candidates of all backgrounds.