Full Time Client Advisor - Armadale

Zimmermann; City of Melbourne; On-site; AUD 52,000 - 75,000; Full time

Benefits offered by this job

Career development plans

Global opportunities

Seasonal uniforming

Staff discounts

Job summary

Zimmermann is seeking a dedicated Client Advisor for our Armadale Boutique in Melbourne. You will be a passionate brand ambassador delivering exceptional client service, building lasting relationships and showcasing in-depth product knowledge within a fast-paced luxury retail setting.

Join a collaborative team that upholds integrity, creativity and passion as you contribute to strong store performance and brand presentation across a global luxury fashion house.

Qualifications

• Capable of achieving KPIs and sales targets.
• Excellent communication and interpersonal skills.
• Previous experience in a fast-paced environment.
• Passionate brand ambassador embodying Zimmermann values.
• Ability to cultivate brand loyalty through positive client interactions.
• Detail oriented.

Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory.
• Provide exemplary client service in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure consistently high standard of visual presentation reflecting the brand directives.
• Understand company policy and procedures relating to store operations, stock and loss prevention.
• Engage in team training and development including product and brand knowledge, sustainability, diversity and Work Health Safety.

Skills

KPIs & Sales Targets

Professionalism

Communication

Team oriented

Brand ambassador

Job description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at New York Fashion Week. They maintain showrooms in Sydney, London, Paris, New York and Los Angeles. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand‑alone stores across Australia, Europe and the USA including flagship stores on Madison Ave in New York and Melrose Place in Los Angeles.

Position Purpose

Join a global luxury fashion brand as a Full Time Client Advisor at our Armadale Boutique, working alongside a diverse and supportive team.

As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann’s global vision.

Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann’s core values of integrity, creativity and passion.

Role Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

About You

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills
• Previous experience in a similar fast paced environment
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
• Detailed orientated

Benefits of Joining ZIMMERMANN

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package (FULL-TIME ONLY), seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.