Client Advisor, Polanco

Zimmermann; Sydney; On-site; MXN 179,000 - 223,000; Full time

Benefits offered by this job

Career development plan

Global opportunities

Competitive package

Uniforming and team member discount

Sustainability focus

Job summary

Zimmermann seeks Client Advisors in Mexico City to drive store sales while upholding the brand’s luxury standards. You will deliver exceptional service, build lasting client relationships, and contribute to visual presentation and stock control.

This role offers a competitive monthly package and the chance to grow within a globally recognized Australian fashion house, with opportunities to work across regions. Commission on sales is available, promoting a high-performance culture.

Qualifications

• Achieve KPIs and sales targets.
• Demonstrates professionalism and optimism.
• Exceptional communication and interpersonal skills.
• Previous luxury designer fashion retail experience.
• Brand ambassador who embodies Zimmermann values.
• Ability to grow client loyalty through interactions.
• Detail oriented.
• Excellent organisational and problem-solving skills.
• Passion for exceeding customer expectations.
• Ability to build rapport with clients.
• Able to work independently and in a team.

Responsibilities

• Achieve sales targets and store KPIs while maintaining brand standards.
• Provide exemplary client service aligned with global brand vision.
• Acquire and grow Zimmermann client database.
• Maintain high visual presentation reflecting brand directives.
• Understand company policy on store operations, stock and loss prevention.
• Participate in team training on product knowledge, sustainability, diversity and WHS.

Skills

KPI targets

Professionalism

Communication

Luxury retail experience

Brand ambassador

Client loyalty

Detail oriented

Organisation

Customer focus

Rapport building

Independence & teamwork

Job description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

Job Description

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety

Job Benefits

• Bespoke career development plans and access to strong mentors and industry leaders
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

In addition to monthly pay ($16,000 - $20,000 MXN), Client Advisors are also eligible for commission on all sales.

Salary

20000 - 20000 MXN (monthly)