Full-Time Assistant Store Manager - Marsden Park

Starbucks; Rockhampton Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Free coffee on shift

30% partner discount

Rewards & recognition programs

Store Leaders KPI incentive

Partner referral program

Wellbeing support (two counselling),

Permanent full-time with guaranteed, 0

Barista and store management training

Career progression to Store Manager

Coffee Master program

Job summary

Starbucks Australia is seeking an Assistant Store Manager in Rockhampton for a permanent full-time role (38 hours per week). You will work closely with the Store Manager to lead operations, coach a high-performing team, and create a welcoming third place for customers and communities.

This hands-on leadership position offers training, mentoring, and clear pathways to career progression within a global coffee brand, including benefits such as a 30% partner discount and wellbeing support.

Qualifications

• Minimum two years progressively responsible experience, including at least one year in a customer-facing role.
• Strong organisational, interpersonal and problem-solving skills.
• Ability to lead effectively in a fast-paced environment.
• Previous store leadership experience, preferably in hospitality or quick service restaurant.
• Experience supporting store operations and contributing to financial performance.
• Exposure to rostering, budgets, and P&L reports.
• Proven ability to develop teams and foster a positive, inclusive work environment.

Responsibilities

• Assist the Store Manager in day-to-day store operations.
• Lead and develop a high-performing team to deliver the Starbucks Experience.
• Contribute to achieving store KPIs and financial performance.
• Foster an inclusive, welcoming shop culture and ensure excellent customer service.

Skills

Leadership

Organisational skills

Interpersonal skills

Problem-solving

People management

Team development

Customer service

Job description

Job Description

Company Description

Full-time Assistant Store Manager

Your next big career opportunity starts here! Join Starbucks Australia as an Assistant Store Manager and take the next step in your leadership journey.

Position details

• Permanent full-time role (38 hours per week)
• Fast-food Industry Award Rates

The Opportunity

As an Assistant Store Manager at Starbucks , you’ll play a key leadership role in bringing the Starbucks Experience to life. Working closely with the Store Manager, you’ll help lead store operations, develop a high‑performing team, and create a welcoming third place for customers and communities.

This is a hands‑on leadership opportunity where you’ll grow your business acumen, coaching capability, and operational expertise while being supported to take the next step in your leadership career.

Our Partner (employee) Benefits

• Free coffee while on shift and a 30% partner discount at all Starbucks Australia stores
• Reward & recognition programs , including STAR Moment Awards aligned to Starbucks values & a Store Leaders KPI incentive program
• Partner referral program – earn up to $1,000 for successful referrals (T&Cs apply)
• Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
• Permanent full‑time employment with guaranteed hours , paid leave entitlements, and weekend & public holiday allowances
• Fully paid barista and store management training, with no prior coffee experience required, plus ongoing mentoring to support your success at Starbucks
• Ongoing training and development pathways with clear opportunities for career progression into a future Store Manager role
• Develop your skills and passion for coffee and become a Coffee Master

Job Description

To be a Starbucks Assistant Store Manager

We’d love to hear from people who have:

• A minimum of two years’ progressively responsible experience , including at least one year in a customer‑facing role
• Strong organisational, interpersonal, and problem‑solving skills
• The ability to lead effectively in a fast‑paced environment
• Previous experience in store leadership roles , ideally within the hospitality or quick service restaurant sector
• Experience supporting store operations and contributing to financial performance
• Exposure to rostering, budgets, and profit & loss (P&L) reports
• A proven ability to develop teams and foster a positive, inclusive, and engaging work environment

Our Purpose & Values

We create moments of connection that make our stores a customer’s Third Place. We’re committed to developing our partners to be their best and making a positive impact in the communities we touch.

Our values, Craft, Courage, Results, Belonging, and Joy — guide everything we do and create a culture where everyone can thrive.

Commitment to Diversity

Starbucks Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).