Fulfilment Centre Operations Manager

Bunnings; Brisbane; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm

OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts

Discounted food and drinks at Bunnings

Career development opportunities

Job summary

Bunnings is seeking a Fulfilment Centre Operations Manager for its Wacol Trade and Fulfilment Centre. You will oversee day-to-day operations across end-to-end fulfilment, ensuring safety, service and efficiency, while guiding a team of leaders to meet KPI targets.

You will drive a proactive safety culture, optimise inventory and logistics processes, and partner with stakeholders to deliver outstanding customer experiences across QLD. A strong track record in senior site operations is essential.

Qualifications

• Experience leading large teams in a distribution, fulfilment, or retail logistics setting.
• Strong safety compliance knowledge and capability to drive wellbeing culture.
• Proven ability to analyse operations and implement continuous improvement.

Responsibilities

• Drive engagement and a great culture across the site in line with Bunnings values.
• Lead and empower a team of departmental leaders to deliver results.
• Provide proactive safety and wellbeing training to the workforce.

Skills

Leadership

Strategic thinking

Communication

Team engagement

Job description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

What you’ll do

We are looking for a Fulfilment Centre Operations Manager –for our Wacol Trade and Fulfilment Centre!

Reporting to the Fulfilment Centre Manager, you will be responsible for the day-to-day operations of your departments, ensuring safety, service and optimisation of the site across end-to-end fulfilment operations.

• Actively drive engagement and a great culture across the site, in line with the vision and values of Bunnings
• Enable your team of leaders to successfully lead and manage their departments
• Lead a proactive safety and wellbeing culture and ensure team receive relevant safety and wellbeing training
• Ensure inventory and primary freight receipt accuracy, picked on time, last mile dispatch standards, while delivering quality service outcomes to our consumer and commercial customers across QLD
• Manage performance KPI’s in the areas of safety, team, service and cost
• Proactively analyse your operations to identify opportunities for continuous improvement and then put those plans into action

Who we’re looking for

You will bring previous demonstrated experience in leadership, with the ability to lead an engaged, high performing team of leaders to deliver an exceptional customer service experience and business outcomes.

You will have well developed tactical and strategic decision-making skills, coupled with excellent organisation and planning skills. Your exceptional communication skills will enable you to form strong partnerships and collaborate with key stakeholders.

You’ll Need:

• Strong demonstrated distribution or fulfilment network experience within a large retailer or FMCG Supply Chain business
• Demonstrated experience in a senior site operational leadership role
• Advanced understanding of safety processes and legislation
• A deep understanding of the key cost drivers of logistics operations including; inventory management, third party logistics, last mile transport, resource planning, and space/layout optimisation.

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.