Fulfilment Centre Operations Lead

Wacol Trade and Customer Fulfilment Centre; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Team discount

OnePass membership

100+ benefits

Parental leave 12 weeks

festive gifts

Cafe discounts

Travel opportunities

Job summary

Wacol Trade and Customer Fulfilment Centre – Wacol QLD is seeking a Fulfilment Centre Operations Manager to lead daily operations, safety and end-to-end fulfilment performance. You will drive a high-performing culture, empower leaders, and deliver improvements in inventory, service and cost across the Queensland site.

The role reports to the Fulfilment Centre Manager and requires strategic thinking, strong organisation, and excellent stakeholder collaboration to optimise operations and deliver

Qualifications

• Experience leading large teams in distribution or fulfilment within a retailer or FMCG context.
• Strong decision-making with both tactical and strategic calibri planning and execution.
• Excellent communication and stakeholder collaboration skills.
• Deep understanding of inventory, third-party logistics, last-mile, and space/layout optimisation.

Responsibilities

• Drive engagement and a strong culture across the site in line with Bunnings values.
• Lead and develop a team of senior leaders across departments.
• Promote safety and wellbeing training for all staff.
• Ensure inventory, freight receipt accuracy, and on-time picking and last-mile dispatch.
• Manage KPI performance across safety, people, service and cost.
• Continuously identify improvements and implement action plans.

Skills

Distribution/fulfilment network

Senior site leadership

Safety processes & legislation

Logistics cost drivers

Job description

Wacol Trade and Customer Fulfilment Centre – Wacol QLD is seeking a Fulfilment Centre Operations Manager to lead daily operations, safety and end-to-end fulfilment performance. You will drive a high-performing culture, empower leaders, and deliver improvements in inventory, service and cost across the Queensland site.

The role reports to the Fulfilment Centre Manager and requires strategic thinking, strong organisation, and excellent stakeholder collaboration to optimise operations and deliver