Frontline Trade Sales & Customer Experience

& Hanson Group Pty; Perth; On-site; AUD 52,000 - 69,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Employee discounts

Job summary

Electrical Supply Solutions (ESS) is seeking a friendly and proactive customer service and sales teammate for our Perth branch. You will greet customers at the counter, take calls, and reply to emails, ensuring the right products are delivered on time and in full.

Training is provided to help you prepare quotes, guide customers to suitable products, and build relationships with customers and suppliers. Join a focused team that values reliability and flexibility.

Qualifications

• Experience in trade sales, retail, hospitality, or any customer-facing role.
• Excellent problem-solving skills and a proactive attitude.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Assist customers at the counter, on the phone, and via email.
• Prepare quotes and guide customers to the right products (training provided).
• Build strong relationships with customers and suppliers.
• Keep the branch organised, stocked, and presentable.
• Support the team to keep operations running smoothly.

Skills

Customer-facing experience

Problem solving

Tech-savvy

Team player

Organised

Microsoft Office

Tools

Microsoft Office

Job description

Electrical Supply Solutions (ESS) is seeking a friendly and proactive customer service and sales teammate for our Perth branch. You will greet customers at the counter, take calls, and reply to emails, ensuring the right products are delivered on time and in full.

Training is provided to help you prepare quotes, guide customers to suitable products, and build relationships with customers and suppliers. Join a focused team that values reliability and flexibility.