Internal Sales - ESS Kewdale

& Hanson Group Pty; Perth; On-site; AUD 52,000 - 69,000; Full time

Benefits offered by this job

No weekend work

Training & development

Inclusive culture

Paid volunteer day

Employee discounts

Job summary

Electrical Supply Solutions (ESS) is seeking a friendly and proactive customer service and sales teammate for our Perth branch. You will greet customers at the counter, take calls, and reply to emails, ensuring the right products are delivered on time and in full.

Training is provided to help you prepare quotes, guide customers to suitable products, and build relationships with customers and suppliers. Join a focused team that values reliability and flexibility.

Qualifications

• Experience in trade sales, retail, hospitality, or any customer-facing role.
• Excellent problem-solving skills and a proactive attitude.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Assist customers at the counter, on the phone, and via email.
• Prepare quotes and guide customers to the right products (training provided).
• Build strong relationships with customers and suppliers.
• Keep the branch organised, stocked, and presentable.
• Support the team to keep operations running smoothly.

Skills

Customer-facing experience

Problem solving

Tech-savvy

Team player

Organised

Microsoft Office

Tools

Microsoft Office

Job description

02nd November, 2026

A Fresh Start Awaits! Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.

As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.

Duties

• Helping customers at the counter, over the phone, and via email
• Preparing quotes and guiding customers to the right products (training provided)
• Building strong relationships with customers and suppliers
• Keeping the branch organised, stocked, and looking great
• Pitching in across the team to keep things running smoothly

Skills & Experience

You don’t need electrical experience — just the right attitude and a passion for helping people

• Experience in trade sales, retail, hospitality, or any customer-facing role
• A natural problem solver who enjoys finding solutions
• Comfortable with tech and familiar with Microsoft Office
• Positive, energetic, and team-oriented
• Organised, proactive, and eager to learn
• Looking for a role that’s fast‑paced, social, and full of reward

About us

Electrical Supply Solutions (ESS) is a specialist distributor of technical products including electrical infrastructure, Medium Voltage and Low Voltage Cable and Accessories.

We partner with Tier 1 Mining, MV/HV, utilities, rail, oil & gas, green energy and defence markets. We are part of Lawrence & Hanson and the global Sonepar Group.

Why You’ll Love Working With Us

• No weekend workenjoy your time off with family and friends
• Training & developmentthrough internal programs, accredited programs, and career pathways
• Inclusive culturewhere everyone is welcome
• Paid volunteer dayeach year to support a cause you care about
• Employee discountson our products and with major retailers on fuel, movie tickets, and more
• Opportunities to work around Australia we have branches in Perth and Darwin
• Sustainability focushelp us build a better future

Ready for a Change?

If you're keen on making each day count and want to jumpstart your career in a dynamic, friendly, and supportive environment, ESS is the perfect place for you. Let's build a bright future together, one happy customer at a time.