Frontline Assistant

Willmot Smash Repair Specialist; Cairns Regional; Sur place; AUD 52 000 - 64 000; Plein temps

Avantages offerts par ce poste

Supportive team environment

Training opportunities

Résumé du poste

Willmot Smash Repair Specialist in Bungalow, QLD, is looking for a driven Frontline Assistant to provide exceptional customer service and administrative support. This full-time position is based in Bungalow and offers a supportive team and opportunities for professional development.

Responsibilities include greeting customers, handling inquiries and payments, keeping accurate service records, data entry and general office duties, all while contributing to a positive team culture in a busy

Qualifications

• Excellent communication and interpersonal skills for outstanding customer service.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office suite.

Responsabilités

• Greet and assist customers in person and on the phone.
• Handle inquiries and payments efficiently and with care.
• Maintain detailed job records and documentation to support the repair process.
• Assist with data entry, filing and general office duties.
• Contribute to a positive and collaborative team environment.

Connaissances

Customer service

Communication

Organisational skills

Proactive attitude

Outils

Microsoft Office

Description du poste

Willmot Smash Repair Specialist – Bungalow QLD

Willmot Smash Repair Specialist is seeking a driven and customer-focused individual to join our team as a Frontline Assistant. In this full-time role based in Bungalow, QLD, you will be responsible for providing exceptional customer service and administrative support to our clients.

What you'll be doing

• Greeting and welcoming customers, both in person and on the phone, in a friendly and professional manner
• Handling customer inquiries and payments efficiently and with a high level of care
• Maintaining detailed job records and documentation to support the repair process
• Assisting with administrative tasks such as data entry, filing and general office duties
• Contributing to a positive and collaborative team environment

What we're looking for

• Excellent communication and interpersonal skills with the ability to provide outstanding customer service
• Strong organisational skills and attention to detail
• Proficiency in using computer software such as Microsoft Office suite
• A friendly, professional and proactive approach to your work

What we offer

• Supportive and collaborative team environment
• Ongoing training and development opportunities

About us

Willmot Smash Repair Specialist is a leading provider of high-quality vehicle repair services. With over 20 years of experience, we are committed to delivering exceptional customer service and restoring vehicles to their pre-accident condition. Our team of skilled technicians and customer service professionals work together to ensure every customer has a positive experience.

If you are passionate about providing excellent customer service and want to be part of a dynamic and supportive team, we encourage you to apply for this Customer Service Officer role at Willmot Smash Repair Specialist.