Frontline Admin Officer – Emergency Department

Queensland Government; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Attractive remuneration

Generous superannuation

Salary packaging

Career development opportunities

Healthy work-life balance

Job summary

Cairns and Hinterland Hospital and Health Service is seeking an Administration Officer for the Emergency Department in Cairns, Queensland. You will contribute to smooth reception operations and patient flow, ensuring accurate message transfer and courteous, practical support to staff and the public.

Join a team dedicated to delivering compassionate, high-standard health care and a healthy work-life balance in Far North Queensland.

Qualifications

• Respond to general reception enquiries with accuracy and courtesy.
• Provide information and directions to patients and staff.
• Support department by handling calls and messages efficiently.

Responsibilities

• Greet patients and visitors and direct them to the appropriate area.
• Answer general reception inquiries and transfer messages accurately.
• Support team with information flow and patient-related communications.

Skills

Reception

Customer service

Telephone handling

Data entry

Tools

MS Office

Job description

Cairns and Hinterland Hospital and Health Service is seeking an Administration Officer for the Emergency Department in Cairns, Queensland. You will contribute to smooth reception operations and patient flow, ensuring accurate message transfer and courteous, practical support to staff and the public.

Join a team dedicated to delivering compassionate, high-standard health care and a healthy work-life balance in Far North Queensland.