Front of House – Restaurant Host

Sea Sea; Crescent Head; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Competitive casual rates

Staff perks

Job summary

Sea Sea Hotel in Crescent Head is seeking friendly Front of House hosts to join our restaurant and bar team. Casual positions are available immediately with potential to transition to permanent roles for the right candidates.

You will warmly welcome guests, manage seating and reservations, and support service across the restaurant and bar. RSA certification and a passion for great guest experience are essential.

Qualifications

• Hospitality experience is a plus.
• RSA certification is required.
• Strong communication and a team‑first attitude.

Responsibilities

• Warmly welcome and farewell guests and manage seating.
• Coordinate reservations and walk-ins with accurate booking information.
• Collaborate with waitstaff, bar and kitchen to ensure smooth service.
• Maintain a clean, welcoming host area and support opening/closing duties.

Job description

Sea Sea Hotel is Crescent Head's only boutique luxury hotel, known for its elevated guest service, premium dining, and relaxed coastal atmosphere. As we continue to grow, we're looking for passionate and professional Front of House team members to join our restaurant and bar team as a Host. Casual positions are available immediately, with the potential to transition into permanent roles for the right candidates.

Key Responsibilities

Guest Experience

• Warmly welcome and farewell all guests.
• Create a friendly, relaxed and professional first impression.
• Manage guest arrivals and ensure guests are seated efficiently.
• Understand guest preferences, special occasions and booking requirements.
• Assist guests with general questions about the restaurant, hotel and local area.
• Manage guest expectations during busy periods and communicate wait times clearly.
• Handle guest feedback and elevate issues to the appropriate manager when required.

Reservations & Seating

• Manage daily restaurant reservations and walk-ins.
• Monitor the reservation system and maintain accurate booking information.
• Coordinate table allocations and seating plans.
• Manage special requests, dietary requirements and celebrations.
• Communicate changes, cancellations and large bookings with the restaurant team.
• Monitor table flow and assist with efficient table turnover.

Service Support

• Work closely with waitstaff, bar and kitchen teams to maintain smooth service.
• Assist with clearing and resetting tables when required.
• Support the team during busy service periods.
• Maintain a clean, organised and welcoming host area.
• Assist with opening and closing duties as required.
• Support events, functions and larger group bookings.
• Maintain a strong knowledge of Sea Sea's restaurant, bar, accommodation and facilities.
• Be able to confidently answer basic guest questions and make recommendations.
• Understand current menus, promotions, events and operating hours.
• Promote other Sea Sea experiences where appropriate.

What You'll Do

• Deliver professional, friendly, and engaging service aligned with Sea Sea Hotel standards.
• Manage your section or service role with confidence and attention to detail.
• Communicate clearly with team members to keep service flowing smoothly.
• Uphold high standards of hygiene, presentation, and efficiency across all areas.

About You

• Previous experience in hospitality.
• Passion for great food, wine, and genuine guest service.
• Strong communication skills and a positive, team-first attitude.
• Ability to perform in a fast-paced, premium service environment.
• RSA certification.
• Flexible availability including nights, weekends, and public holidays.
• Professional presentation and reliability.

Why You'll Love Working With Us

Join the team at Crescent Head's only boutique luxury hotel, just minutes from an iconic surf break.

Supportive, friendly, and professional team environment.

Opportunities for training, skill development, and career progression.

A dynamic day-to-day role with variety and growth.

• Competitive casual rates and great staff perks.