Food & Beverage Staff

ConceptCo; Newcastle; On-site; AUD 34,000 - 44,000; Full time

Job summary

Oceane Hotel in Newcastle is seeking energetic, customer-focused Bar & Floor Staff to help create a welcoming, vibrant atmosphere. You will deliver outstanding service, prepare and serve beverages, and take orders using our POS system while maintaining a clean, well-presented venue.

Previous hospitality experience is preferred; NSW RSA certification is required. You should be reliable, punctual, and comfortable working nights, weekends and public holidays as part of a professional team.

Qualifications

• Hospitality experience is preferred but not essential.
• Current NSW RSA certificate required.
• Excellent communication skills.
• Reliable, punctual and well presented.
• Available to work nights, weekends and public holidays.
• Cocktail knowledge and wine experience are advantageous but not required.
• Attitude matters more than experience.

Responsibilities

• Deliver exceptional customer service with confidence and personality.
• Prepare and serve beverages efficiently and accurately.
• Take food and beverage orders using our POS system.
• Maintain a clean, organised and well-presented venue.
• Work collaboratively with bar, kitchen and management teams.
• Ensure Responsible Service of Alcohol (RSA) compliance.
• Create memorable experiences that keep guests coming back.

Skills

Customer service

Communication

Reliability

Punctuality

Teamwork

Under pressure

Attitude

Education

NSW RSA Certificate

Tools

POS system

Bar equipment

Job description

Oceane Hotel is redefining the Newcastle hospitality scene.

Located on the city's iconic harbour foreshore, we're known for delivering outstanding service and memorable experiences.

We are seeking energetic, customer-focused Bar & Floor Staff who thrive in a fast-paced environment and genuinely enjoy delivering exceptional experiences.

The Role

You'll be an important part of creating the welcoming, vibrant atmosphere Oceane Hotel is known for.

Your responsibilities will include:

• Delivering exceptional customer service with confidence and personality.
• Preparing and serving beverages efficiently and accurately.
• Taking food and beverage orders using our POS system.
• Maintaining a clean, organised and well-presented venue.
• Working collaboratively with our bar, kitchen and management teams.
• Ensuring Responsible Service of Alcohol (RSA) compliance.
• Creating memorable experiences that keep guests coming back.

The Ideal Team Member

• Have previous experience in hospitality (preferred but not essential).
• Have a current NSW RSA Certificate.
• Have excellent communication skills.
• Are reliable, punctual and well presented.
• Can work efficiently under pressure.
• Enjoy working as part of a professional team.
• Are available to work nights, weekends and public holidays.
• Cocktail knowledge, wine experience and barista skills are highly regarded but not essential.
• Experience is important—but attitude is everything.

If you're enthusiastic, motivated, enjoy working with great people and take pride in delivering exceptional service, we can develop the rest.