Front of House Manager - Shore School

Cater Care; Sydney; On-site; AUD 88,000 - 92,000; Full time

Benefits offered by this job

Relish employee benefits

40-hour week

Mon-Fri schedule

Training and career development

Inclusive culture

Job summary

Cater Care is seeking a Front of House Manager to lead the guest experience at Shore School in North Sydney. This role focuses on daily service, school functions and premium hospitality.

You will oversee front-of-house operations, coordinate events, and work with culinary and catering teams to deliver exceptional experiences for students, staff, families and VIP guests. A strong hospitality background and leadership presence are essential.

Qualifications

• Proven experience in hospitality, functions, events or front-of-house leadership.
• Exceptional customer service and communication skills.
• Confident in managing functions and busy service periods.
• Strong attention to detail and presentation.
• Ability to work independently and take ownership.
• Calm, professional approach when things get busy.
• Genuine enthusiasm for hospitality and creating outstanding experiences.

Responsibilities

• Leading the front-of-house operation and ensuring consistently high service standards.
• Planning and coordinating functions, events and special occasions.
• Creating polished, professional experiences for students, staff, families, visitors and VIP guests.
• Working closely with the culinary and catering teams to deliver seamless events.
• Coordinating event setup, service and close-down.
• Building strong relationships with school stakeholders and the wider Cater Care team.
• Identifying opportunities to continually improve the guest experience.
• Taking ownership, solving problems and making decisions confidently on the floor.

Skills

Hospitality leadership

Customer service

Event management

Communication skills

Attention to detail

Independent work

Calm under pressure

Job description

You Bring the Hospitality. We’ll Bring the Opportunity.

Front of House Manager

Shore School, North Sydney | Permanent Full-Time | $90,000 + benefits

Cater Care is looking for an accomplished Front of House Manager to lead the guest experience at Shore School in North Sydney. This is an opportunity for a hospitality professional who understands that exceptional service is about more than simply getting the job done. It's about anticipating needs, creating memorable experiences and setting the standard for everyone around you.

With a strong focus on functions, events and premium hospitality, this role will suit someone who genuinely enjoys being at the centre of a busy operation and takes pride in delivering service at the highest level.

23/09/2026

22/10/2026

$88,000.00 - $92,000.00

Permanent - Full Time

NSW: Northern Sydney

Care Services,Customer Service,Food & Beverage,Food Safety,Food Safety Supervisor,Food Service,Front of House Manager,Indigenous Participation,Manager,School Dining & Catering,Supervisor

Job Description

The Opportunity

As Front of House Manager, you'll take ownership of the front-of-house experience across daily service, school functions and special events.

You'll be responsible for:

• Leading the front-of-house operation and ensuring consistently high service standards.
• Planning and coordinating functions, events and special occasions.
• Creating polished, professional experiences for students, staff, families, visitors and VIP guests.
• Working closely with the culinary and catering teams to deliver seamless events.
• Coordinating event setup, service and close-down.
• Building strong relationships with school stakeholders and the wider Cater Care team.
• Identifying opportunities to continually improve the guest experience.
• Taking ownership, solving problems and making decisions confidently on the floor.

Desired Skills and Experience

About You

You are a natural hospitality leader who enjoys making things happen and you’ll

• Proven experience in hospitality, functions, events or front-of-house leadership.
• Exceptional customer service and communication skills.
• Confidence managing functions and busy service periods.
• Strong attention to detail and presentation.
• The ability to work independently and take ownership.
• A calm, professional approach when things get busy.
• Genuine enthusiasm for hospitality and creating outstanding experiences.

You're the person who notices the small details, knows what needs to happen next and isn't afraid to step in and make it happen.

What You Need

• Current Working With Children Check.
• RSA.
• Food Safety Supervisor qualification.
• Current Driver Licence.

What We Offer

• $90,000 salary
• Permanent full-time employment.
• 40-hour working week.
• Predominantly Monday to Friday.
• Some weekend work for special functions and events.
• Relish employee benefits with discounts across 650+ retailers and lifestyle brands.
• Access to a range of employee lifestyle and retail benefits.
• Training and career development opportunities.
• The opportunity to build a long-term career with Cater Care.
• A supportive and inclusive workplace culture.

About Cater Care

For 25 years, Cater Care has been delivering exceptional food and support services across Australia.As an Australian-owned contract catering company, we operate across Education, Aged Care, Retail and Remote Services. Our culture is built on three simple values: Care. Pride. Community. We care about our people, take pride in what we deliver and believe in creating strong communities.We are committed to developing our people and creating meaningful career opportunities, and strongly encourage applications from First Nations peoples and people from diverse backgrounds.

Ready to lead the experience

If you're an exceptional hospitality professional who thrives on functions, events and outstanding service, we'd love to hear from you.

Job Ref# -5891