Front Desk Receptionist

Iglu; Sydney; On-site; AUD 38,000 - 52,000; Full time

Benefits offered by this job

Diverse team environment

Exposure to student accommodation

Development of sales, marketing and 운영

Job summary

Iglu in Sydney is seeking a friendly Front Desk Receptionist to deliver best-in-class guest service and coordinate daily operations. You will join a vibrant, collaborative Customer Service team and contribute to events that enhance the resident experience.

Available across a 7-day roster with no night shifts, you’ll thrive in a supportive, hospitality-driven environment where personal and professional development are encouraged. Previous hospitality experience is desirable.

Qualifications

• Strong customer focus and a passion for people.
• Commitment to work as part of a team and individually.
• Effective time management and organisational skills.
• A 'can do' approach to the work.
• Availability across a 7-day roster (no night shifts required!).
• A background in hospitality or hotels is desirable but not a necessity.

Responsibilities

• Thrive on delivering best-in-class customer service
• Crush day-to-day administrative tasks
• Coordinate events and contribute creative ideas to enhance the resident experience
• Communicate clearly and have fun in a supportive team environment
• Host Cool Start Breakfast, giving our residents a great start to the day
• Engage with our future residents and assist them with reservations
• Help residents with their arrival and departure
• Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

Skills

Customer focus

Teamwork

Time management

Can-do attitude

7-day roster

Hospitality background (desirable)

Job description

Are you looking for a role where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.

Our Front Desk Receptionists:

• Thrive on delivering best-in-class customer service
• Crush day-to-day administrative tasks
• Coordinate events and contribute creative ideas to enhance the resident experience
• Communicate clearly and have fun in a supportive team environment
• Host Cool Start Breakfast, giving our residents a great start to the day
• Engage with our future residents and assist them with reservations
• Help residents with their arrival and departure
• Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

Do you have what it takes?

To be successful you will have the following skills and attributes:

• Strong customer focus and a passion for people
• Commitment to work as part of a team and individually
• Effective time management and organisational skills
• A 'can do' approach to the work
• Availability across a 7-day roster (no night shifts required!)
• A background in hospitality or hotels is desirable but not a necessity

What's in it for you?

• Inclusion in a diverse, multi-cultural and fun team environment
• Exposure to the Purpose-Built Student Accommodation sector
• Development of business skills including sales, marketing and operations
• Recognition of great outcomes, celebrating the wins as a team
• Opportunity to step-up your game and be provided with future opportunities

Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you.